Avaliações (845)

Classificação geral
4,6
Número por nível de avaliação
  • 75% das avaliações são de 5 estrelas
  • 12% das avaliações são de 4 estrelas
  • 3% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 7% das avaliações são de 1 estrelas
25 de janeiro de 2024

Great customer service, knowledgeable and fast. Live chat, Richcarde M. solved my issue immediatley. Great app, used for a few years and will continue using.

Leo Ivy & Co.
Reino Unido
Mais de 2 anos usando o app
2 de maio de 2024

Brilliant support from your team. I was looked after Richcarde M and he fixed my issue straight way. Very happy with the product and your quick support.

Bex's Coffee
Reino Unido
11 dias usando o app
9 de abril de 2024

Customer service was really helpful and the response time was fast.

August Kinn
Canadá
Mais de 6 anos usando o app
Data de edição: 28 de fevereiro de 2024

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

patterntalent
Estados Unidos
Mais de 1 ano usando o app
POWR.io deixou uma resposta 1 de março de 2024

So sorry for your bad experience.
We investigated the issue and the support agent should contact you with the resolution on that matter.

8 de dezembro de 2023

It was easy to design and publish it. Only problem I see is while I take it off.

Zoff Canada
Canadá
Aproximadamente 1 ano usando o app
19 de março de 2024

I'm very new to the app, but found it to be very intuitive. When I needed help, Richcarde was there to help me and was fantastic! I would highly recommend this for your online store!

Loyal Nine Coffee
Estados Unidos
28 dias usando o app
7 de maio de 2024

The customer support is helpful and quick.

By the horns
Nova Zelândia
Mais de 1 ano usando o app
18 de novembro de 2024

Great customer service from Richarde.

OilBlends - Traditional Plant Based Beauty Solutions for Hair, Scalp & Skin
Canadá
Mais de 1 ano usando o app
18 de novembro de 2024

Richcard is a good customer support to help me to figure out the problem swiftly and he is easy to talk and easilr understand!

aroundsquare
Canadá
Aproximadamente 1 ano usando o app
4 de dezembro de 2023

Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)

Lancaster County Coffee
Estados Unidos
Mais de 1 ano usando o app