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Have used the free version for a couple years and no problem. But wanted to have some of the features in the upgraded version. Right away was clunky to install the new pop-up and get working. Support was next day but not a lot of help. We were using the pop-up for gathering newsletter sign-ups. With the upgrade once an email is entered, the popup caches the IP data and thereafter always displays the success window. So to manually enter sign-ups from ballots etc. it doesn't work. And if a customer accidentally unsubscribes, the work-around is to clear their cache or use an incognito window or sign-up again on another device. Customers will just give up. It's difficult enough to get newsletter sign-ups without this kind of old school coding problems. Can't recommend it.
Dear Fran,
So sorry this is happening for you!
Kindly note that we are constantly working on our plugins & would be very grateful if you could please share your valuable feedback with us. Please feel free to submit feature requests for our product team to log here: https://help.powr.io/hc/en-us/articles/360036648674-Submit-A-Feature-Request?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxNDEwMTI1LCJ1c2VyX2lkIjozOTYxOTQ2ODM1NzQsInRpY2tldF9pZCI6MTYwMTY3LCJjaGFubmVsX2lkIjo2MywidHlwZSI6IlNFQVJDSCIsImV4cCI6MTU3NjE0NTcxNn0.yxbUf9ggI2shwynPQiwcKBPH24XTI8fi04h-qavJPeI. Thanks for sharing this great idea & your patience.
not working properly, needs some modifications from the developers so we can use it easier and faster.
We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
Once the popup is setup through the app's website, the popups look fine, but the interface to set up the popups is very buggy and modifying an existing popup is pretty bad.
Hi there,
So sorry this is happening for you!
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
I needed a pop- up to show a discount for new customers. But after installing I don't see it. So, I'm not sure I did it right.
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Vi brugte den til at prøve pop up løsning, men fandt ud af vi havde behov for en anden løsning. Super service og god hjælp på chatten
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.
Looking good so far! Pretty straight-forward to use, and their support has been really great.
I'm not sure yet. Honestly, I'm overall disappointed at the hoops we have to jump through to have pop ups. I'm wondering if POWR is still planning on directly integrating with shopify to keep our customer lists up to date, so we don't have use zapier?
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
Right now the Zapier is the only workaround, however we are lunching straight integration with Shopify this month.
We will inform you back when we will lunch that feature.
Warm regards,
POWR support.
I have just installed the app one of my website and was very easy, I think will work very well.
thanks
Nice and very easy to handle.
Though I thought that all features were available for a trial period....they are not.
I started to install it, but then too soon I received a popup to give my review... i couldn't finish the publishing. A pity as it started very smoothly
Hi there,
Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.