POWR PopUps: Sales Pop Up , 811 条评论

Customer service was really helpful and the response time was fast.

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

This app has been a great tool to increase my customer contact. It's easy to use & manage. I've only had one issue & Richcarde provided me with excellent customer service! He resolved my issue completely & has me back fully enjoying my Powr Popup experience!

Easy to use! Customer service is friendly and helpful. I definitely recommend POWR Popup.

very good customer support and helped me achieve my goal! lets me upload my own image which not many apps do.

Customer service is awesome. They are prompt and always find solutions! Every time I need support they are always there and very helpful. Thank you guys for all your help!

We love this application but most of all we love the customer service. We ran into some issues and Richcarde was awesome, timely and efficient!

Richcarde was very helpful and answered my questions with screen recordings so I could see what I need to do on my end

Excellent Customer Service Support!

Helpful, informative and efficient