评论 (845)

整体评分
4.6
每个评分等级的数量
  • 75% 的评分是 5 星
  • 12% 的评分是 4 星
  • 3% 的评分是 3 星
  • 2% 的评分是 2 星
  • 7% 的评分是 1 星
2024年1月25日

Great customer service, knowledgeable and fast. Live chat, Richcarde M. solved my issue immediatley. Great app, used for a few years and will continue using.

Leo Ivy & Co.
英国
2年多 人在使用应用
2024年5月2日

Brilliant support from your team. I was looked after Richcarde M and he fixed my issue straight way. Very happy with the product and your quick support.

Bex's Coffee
英国
11天 人在使用应用
2024年4月9日

Customer service was really helpful and the response time was fast.

August Kinn
加拿大
6年多 人在使用应用
编辑时间:2024年2月28日

The app worked fine for some time. I upgraded to paid version for a few months but then got back to the free one. However, the charges continued even after contacting both POWR and Shopify support. On POWR dashboard subscription showed as free, but Shopify settings still had the subscription as active. Contacted the support multiple times, only received offers to upgrade to a more expensive option. They also previously insisted on writing a positive review which i did, because I liked the app initially. Changing the review now. Very frustrated with the experience and time wasted contacting support - with no use. They also refuse to refund the charges that were done after the paid plan cancellation. I had to delete the app.

patterntalent
美国
1年多 人在使用应用
POWR.io已回复 2024年3月1日

So sorry for your bad experience.
We investigated the issue and the support agent should contact you with the resolution on that matter.

2023年12月8日

It was easy to design and publish it. Only problem I see is while I take it off.

Zoff Canada
加拿大
大约1年 人在使用应用
2024年3月19日

I'm very new to the app, but found it to be very intuitive. When I needed help, Richcarde was there to help me and was fantastic! I would highly recommend this for your online store!

Loyal Nine Coffee
美国
28天 人在使用应用
2024年5月7日

The customer support is helpful and quick.

By the horns
新西兰
1年多 人在使用应用
2024年11月18日

Great customer service from Richarde.

OilBlends - Traditional Plant Based Beauty Solutions for Hair, Scalp & Skin
加拿大
1年多 人在使用应用
2024年11月18日

Richcard is a good customer support to help me to figure out the problem swiftly and he is easy to talk and easilr understand!

aroundsquare
加拿大
大约1年 人在使用应用
2023年12月4日

Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)

Lancaster County Coffee
美国
1年多 人在使用应用