POWR PopUps: Sales Pop Up , 812 条评论
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I'm really happy with the POWR popup app and their customer support is excellent! I had some confusion about the subscription level needed for a feature I wanted and Richcarde sorted it out for me. He gave me instructions on how to get a credit from Shopify and extended a discount to help me afford the right plan. Thanks so much for the phenomenal customer service Richcarde!
Thank you for such wonderful feedback😃️
It's customers like you that make our 24/7 efforts really worth it!!!
Easy to use, with lots of customisable features and a neat data output directly to a chosen email address. Excellent customer service, including swift problem-solving and developer-side solutions and edits.
Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!
I cancelled the app back in august and im still getting charged. I tried to cacel again and there's no option to cancel.
Hi there,
Thanks for your feedback, and sorry to hear about your experience with us.
We noticed that you have already submitted a ticket to our support.
We may confirm that this issue is currently being looked at, and a support agent will be in touch with you soon regarding a fix.
We appreciate your patience in this matter.
Easy to use and they were super helpful when I asked a question. Would recommend if you're looking for a great and flexible pop-up. :)
Thanks a lot for the feedback Amanda, and super glad we were able to assist as expected💙️
You can stay assured that we will keep doing our best so you can always have the best experience possible with us!!!
Questa applicazione è Pratica e intuitiva. Assistenza veloce ed efficace, eccellente! Consiglio sicuramente questa applicazione.
Causes more headaches then its worth.
Downloaded this pop-up tool because it was marketed that you could connect to google analytics. They have articles and a spot to enter your GTM but turns out that its not actually supported. They only way to get tracking is to email their support team the code. Then cross your fingers and wait for them to enter it into the application.
Have had trouble getting the pop-up to show properly on mobile and just today I woke up to see the pop-up appear half way off the screen.
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWR plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.
Love the Powr app popup. It's so easy to use and looks so amazing. I would definitely recommend it to anyone starting out to grow their email and clientele list.
Thank you so much for taking the time to leave us this review along with the recommendation, we're delighted to know that you're enjoying your experience with us so far😊️
POWR Popup works great for our business, and provides quick and efficient customer support. Instantly increased email sign ups for our marketing list.
Thank you for the feedback, and glad you're loving our apps😊️
POP UP DOESNT WORK, completely un-reliable. I have contacted their support over 3 times now asking why this doesn't work and i get the same answer every time. " we are looking into it" What am I paying for?? Complete waste of my time.
Hi there,
Thank you so much for your feedback.
We escalated the issue to the ENG team and they're currently looking into that.
Unfortunately, it may require some time to understand the core reason for the issue and push a fix. We will try to resolve this ASAP
Was having trouble with the shopify theme integrating properly. Richcarde M. assisted in getting the popup to work properly!
Our sincere gratitude for the feedback, and glad to know that we were able to assist as expected as well.
Your satisfaction will always remain our priority over anything else in any situation, so don't hesitate to voice your concerns with us anytime; that's the best way to make your experience with POWR even better😉️