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Still using this app after so many years. The app was recently down, but the team was QUICK to fix any issues and get it back up and running after only about an hour. During this time, I sent a frantic email, to which they responded within minutes, and later even sent a follow up email reassuring me of a successful resolution and reinstatement of the app. Grateful for this team's customer service and promptness.
My store needed to implement popups for our website. After looking around I found POWR Popup to be one of the best ones out there though I was having issues getting my own image correctly working in the popup.
After jumping on the live chat and speaking to Arlyne, she greatly supported me and guided me through the steps I needed one by one to help me get the popup just as I wanted.
She was even kind enough to submit a feature request of another popup style I would like to see this app do. She was a fantastic help and now the popup meets all my needs with its extensive features. Definitely recommend.
I really struggled to install this pop up due to layers and because I am completely tech terrible! Support were really quick to respond and took the whole task off my hands, successfully doing it for me. Incredibly grateful - thanks so much Jamilya
Thank you so much for the kind words and the 5-star review! We’re really happy to hear that you’re enjoying the app and had a great experience with our support team. If you ever need help or have suggestions, we’re always here for you. Thanks again for choosing POWR!
Good app and excellent customer service!!!
They responded very quickly and were extremely helpful in solving my issue. The app and their support are both very good.
Thanks for the review! Great to hear everything was resolved quickly and that you’ve had a good experience with both the app and our support team.
If you ever need anything else, we’re here at support@powr.io.
Fast response with their support! Easy to use pop up, and can customize the setting.
Excelente servicio atencion al cliente y una app muy buena
This pop up is great and the support is incredible.
Thank you for taking the time to share your feedback. We’re very happy to hear that you’re enjoying the popup and that our support team was able to provide a great experience. Your support means a lot to us.
Provides great add-on capabilities to one's Shopify store. The app has been used to help promote special promotions, information, and tailored pop-ups for specific situations. The app provides a fully customized interface for tailoring pop ups to your specific needs. We recently used it to help promote an add-on product when a customer was viewing their cart. We just recently successfully sold through all the accessory product as a result of this additional promotion. Customer support is also readily available and is extremely helpful when needed.
Thanks for the detailed review! Great to hear the app has helped you run targeted promotions and that your popup campaign drove real sales. Happy the customization options and support team have been helpful as well.
If you ever need anything else, we’re here at support@powr.io.
Great app and form builder. Easy to use and great support. Thank you!
Thank you for the wonderful feedback. We’re thrilled to hear that you’re enjoying the app and finding the form builder easy to use. It’s great to know our support team could assist you as well.