Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, efficient customer support, and customizable features, including CSS styling. It's particularly praised for displaying product disclaimers and notes, and boosting customer contacts, email subscriptions, and sales. The app also allows for the display of discount coupons and gift cards. Many merchants have found it to be a great value for the price and have used it for several years.

January 25, 2024

Great customer service, knowledgeable and fast. Live chat, Richcarde M. solved my issue immediatley. Great app, used for a few years and will continue using.

Leo Ivy & Co.
United Kingdom
Over 2 years using the app
December 8, 2023

This app has been a great tool to increase my customer contact. It's easy to use & manage. I've only had one issue & Richcarde provided me with excellent customer service! He resolved my issue completely & has me back fully enjoying my Powr Popup experience!

Good Faith Cookie Company Gourmet Dog Biscuits
United States
About 2 years using the app
Edited December 21, 2023

Customer service is awesome. They are prompt and always find solutions! Every time I need support they are always there and very helpful. Thank you guys for all your help!

Shop IDC estore
United States
About 1 year using the app
December 6, 2023

We love this application but most of all we love the customer service. We ran into some issues and Richcarde was awesome, timely and efficient!

NuSmile
United States
Over 1 year using the app
January 12, 2024

Easy to use! Customer service is friendly and helpful. I definitely recommend POWR Popup.

Abbott Cards
United States
5 months using the app
November 14, 2023

Thank you for this rapid and efficient answer. I've been searching all day for the solution, and I wish I had tried your customer service right from the start.
Very satisfied and impressed by the quality of the answer

YEBA
Belgium
Almost 2 years using the app
January 25, 2024

very good customer support and helped me achieve my goal! lets me upload my own image which not many apps do.

Boutique Ofélia
Canada
About 18 hours using the app
December 4, 2023

Richcarde M. was awesome. Very helpful and super responsive. Answered all my questions and helped me troubleshoot a few issues. He rocks! :)

Lancaster County Coffee
United States
Over 1 year using the app
October 30, 2023

We've been using this for specific disclaimers and notes regarding our products, and we love it. It's simple yet effective. We recently had issues with a site update that prevented the pop ups from working on specific pages, but Richcarde was extremely helpful and patient throughout the entire process.

Definitely will continue to use indefinitely.

Aunt Sally's
United States
Over 2 years using the app
POWR.io replied November 1, 2023

Thank you so much for your much detailed feedback🤩️
It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.
It will always be a pleasure to assist you again anytime!

January 10, 2024

Works good and my experience with suport was great.

gwleathercraft
Canada
About 2 months using the app