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The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
Hello there,
Thanks for your feedback, however it looks like there is a misunderstanding unfortunately.
Please note that in our listing, it's clearly stated that the free ...
Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.
Sorry about the confusion! The $105/yr is the annual subscription amount, it is NOT an additional charge. The Shopify API we use is called "Usage charge" and allows us to ...
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now ...
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr ...
Poor. Poor. Poor. They screw up with the app without letting you know. They screwed up confirmation and send all our customers other customers results. Shame!
Hi POWr,
I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled.
After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly ...
Hi there,
Thanks for your feedback and apologize for the issue.
Please send us a screenshot from the thread, or ticket number where you asked about the cancellation and will ...
I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.
Hello,
I'm sorry to hear that you're having problems with the app! We've just sent you an email, in case you did not receive it. Please reach out to our support team at ...
We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.
Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.
Hello, I'm really sorry to hear that you weren't impressed with the Survey + Poll app. Would you mind telling us what you think the app is lacking? That would really help in ...
its not enough questions for a survey ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Hi there,
Thank you very much for your message!
Our survey plugin allows you to have up to 6 elements on both free and premium plans. If you need more elements please ...