Reviews (49)
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I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.
Thank you so much for the 5 stars and sharing your experience with us😊
Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde.
Recommended.
Hey there,
Thank you so much for sharing your experience with our app and our support team. We're available 24/7 for any issue you might have, and we always try to improve our services so you can have the best possible experience with us.
And you can stay assured that we will do our best to keep him on board for as long as possible :)
Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up!
Good looking survey app that works as it should. Nice support, which is always welcome!
Thank you so much for your review🤩️ It's always a pleasure to read such nice words reflecting your experience with us.
You're always welcome to contact us again anytime for any questions, concerns or suggestions!
I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
Hi there!
So sorry this is happening to you.
Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.
Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.
Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!
Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!
good