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Support page doesn't work. poor service and the customer rep was very rude but the app is okay, just didn't work how i would like it to
Thanks for giving our app a try, and sorry we could not make it work for you. We'll be sure to improve whatever we can
Suburbia Style Tee Shirts
I needed to be able to sell tee shirts when out of stock and i found pr-order Alpha.Once installed it works great i had a issue and John from support fixed the issue pretty quickly,and also answered a few questions i had, the app works as it says ,could not fault support they are very responsive,worth 5/5 stars Highly recommend.
I downloaded this app yesterday. since then we have been struggling. we told them that pre order is randomly showing on more products rather then only on the one we have tagged. also it is jumpy and the placement of product has become off after using it. their support is very slow and still not resolved. will be removing it and using some other would suggest you to stay away from this. it has too many bugs and too less support. not worth impacting your sales.
Hi there, and thank you for your feedback. We apologize for not getting to support you in good timing. We will be sure to take your review to the team and do what we can to improve our support and and system stability in the future.
Thank you for trying Pre-Order Alpha, and please don't hesitate to reach out if there is any way we can help in the future.
The pre-order appeared perfectly on my page, but it makes the site hang and doesn't load well on Google Chrome, but ok in Safari. Unfortunately more people is using Chrome now than others. After remove, issue disappeared. Hopefully developer can look into this matter.
Doesn't work and slowed website down. It's a shame as would of been a good app for the website, Will have to keep looking.
Apologies for the issues you faced. For some themes there is some customization required and a support email would have gotten your shop working perfectly within 24hrs. However, we do admit that we could do a better job of making that obvious.
Thanks for giving us a try!
app is good but its not adding pre order button in Featured product section on debutify theme. Please help me.