Omtaler (88)

Samlet vurdering
3,9
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
25. november 2024

This app constantly crashes! The server will go done and the pre-order function stops working! No support. This app cannot handle high order volume. It crashes constantly. I do not recommend this app. I have been using this app for over a year. Stray away!!

Julianna's Perfume
USA
Rundt 3 år bruker appen
27. november 2024

La app tiene el servidor caido y no puedo contactarme con soporte por ningun medio, esta interfiriendo en la configuración de mi sitio

Mercedes Salazar Col
Colombia
Over 3 år bruker appen
29. mars 2023

After almost 8 months of use without problems, it has suddenly stopped working (500, Internal Server Error). Creating chaos in our store as many products no longer appear in pre-order and consequently being sold massively. There is no way to contact them and they do not answer the email sent to support. Is the fault permanent? Are you going to solve it?

Simufy
Spania
Nesten 2 år bruker appen
Redigert 14. oktober 2021

Downloaded the app and set up appeared to be very simple. However, it did not appear on my website. Update (10/14/21)
The feature started working on my products today. For some reason it takes a couple of days to work. I hope they fix this soon!

Perfect Peach Boutique, LLC
USA
Over 1 år bruker appen
2. februar 2022

App doesn’t actually function. The preorder button was displaying at first… but on all products. This lasted about an hour before it completely stopped being an option. Now even with the setting configured for specific products, there is no preorder button.

Tian Zevon
USA
Rundt 1 år bruker appen
29. november 2020

Your Pre-Order Alpha app system slow speed applying on my products. You need is more update speed it’s app system in.

MULTIPLE ONLINE STORE
Pakistan
12 måneder bruker appen
Cosmek Labs svarte 30. november 2020

Hello! and sorry for the slow speeds you experienced. We will take a look and make sure to improve our performance. Thank you for trying out our app! 🙏

22. april 2021

I downloaded this app yesterday. since then we have been struggling. we told them that pre order is randomly showing on more products rather then only on the one we have tagged. also it is jumpy and the placement of product has become off after using it. their support is very slow and still not resolved. will be removing it and using some other would suggest you to stay away from this. it has too many bugs and too less support. not worth impacting your sales.

Belora
India
Rundt 23 timer bruker appen
Cosmek Labs svarte 22. april 2021

Hi there, and thank you for your feedback. We apologize for not getting to support you in good timing. We will be sure to take your review to the team and do what we can to improve our support and and system stability in the future.

Thank you for trying Pre-Order Alpha, and please don't hesitate to reach out if there is any way we can help in the future.

19. august 2021

Doesn't work and slowed website down. It's a shame as would of been a good app for the website, Will have to keep looking.

Lushgate.com
Storbritannia
Rundt 1 time bruker appen
Cosmek Labs svarte 19. august 2021

Apologies for the issues you faced. For some themes there is some customization required and a support email would have gotten your shop working perfectly within 24hrs. However, we do admit that we could do a better job of making that obvious.
Thanks for giving us a try!