評價 (7)

整體評分
3.3
各級評分數量
  • 57% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 43% 的評分為 1 顆星
2020年9月4日

Bad! I tried to contact support and it took days and they never solved my problems, I had to install another app

TODO CHINA
墨西哥
使用應用程式 22天
2020年4月5日

Deleted the app as it wasn't what we needed and didn't remove from our home page. Now we have a pre-order button that doesn't work!!!

Walker Trolleys
美國
使用應用程式 19分鐘
2020年3月1日

Uninstalled after less than a day because it's not quite what we needed.

Low rating because: (1) it left a line of code that stops product variant photos from loading on the main frame, and (2) they sent us 5 emails in 10 days asking why we uninstalled the app.

When someone doesn't respond to your original email, or even your first follow up email, please don't send them the same message every two days. They eventually stopped after we told them that their excessive emailing is an unnecessary and unauthorised use of our data.

If you have uninstalled the app and have the same problem with the product photos, what worked for us in the end was deleting this line in the product template section:

{% include 'wk-po-widget'%}

Mandu Music
菲律賓
使用應用程式 11分鐘
Webkul Software Pvt Ltd 已回覆 2020年3月2日

Hi, Thank you for the review.
Sincere apologies for the followup emails, but those were just regular followups sent to the customers to know the reason for the uninstall, there is no promotion or no marketing done in the emails, those are simple text emails for regular followup.
As we can check, you have removed the app within 10 minutes : http://prntscr.com/ra872y
And we have never received any email from your end regarding app questions/issue.
We have also provided the option to remove the code automatically, before you remove the app : http://prntscr.com/ra8anz
If you have any issue in removing the code, please email us on support@webkul.com
We will be happy to help.