Bat Précommande

Bat Preorder has been amazing!
I had a few questions during setup, and Vinay was incredibly responsive — answered everything quickly and helped me get it up and running in no time.

The support was top-notch, and I really appreciate that it’s a free app. Don’t walk… run to install! Highly recommend!

First off, I'm very thankful to have found an app like this in the Shopify App store; Basically, it looks scammy to collect money and then there's no record of anything getting shipped out. But because I'm a print-on-demand and drop-shipping vendor, inherently the process is longer.

I looked into pre-order apps that would a) allow me to collect revenue to finance my inventory as sales came in and b) establish the expectation that the turnaround on delivery won't be super fast.

I had already heard horror stories of sellers who had been getting chargebacks for non-delivery when an item takes longer than expected to arrive and how that negatively impacted their business. Some people reported having funds held for MONTHS while things get straightened out. I'm actually not interested in paying chargeback fees on top of losing sales that had already closed So anyway, I found Bat Preorder. Unlike other preorder apps, they don't t, nor do I want my reputation in the toilet right out the door.

I picked Bat Preorder specifically because they have really strong reviews, and unlike many vendors in their space, they don't throttle your sales after just a handful of transactions. You actually get to see how things play out before you upgrade.

The support has been fantastic, especially compared to another soon-to-be ex-vendor, I'm about to usher out the door. After you download the app and before you get set up, I had someone from the org proactively reaching out to offer help in case I needed it. The team has been responsive, open to feedback, and when I needed extra help to get things just right, they made it work even as I'm over here working crazy hours to get my store ready for launch.

It's been a very white-glove experience. It's been so incredibly valuable to work with partners who are doing what they can to make your life easier, especially when you have multiple balls in the air. It's still early on, but so far, so good. I'm excited about the future!

The app is pretty easy to figure out. It works better with some themes than others but the tech support is fantastic and they were able to help me shake out the few small issues with my theme selection. Sam and Vinay were super helpful getting my preorder setup dialed in!