PreOrder Globo | Back in Stock

This app has been very helpful in improving our e-commerce site sales.
They replied to my questions very quick and resolved the problem.　Great！

Great app! although there are some bugs, the support centre responds fast and fixed the issue quickly.

Haven't started using it yet so I will come back later, leaving a review now to remove the pop up on the admin page

In our store we have quite some products that have a release date in the future. With this app our customers can now pre-order those products, knowing when it will come out. We had one issue with our theme and they fixed it for us within a day. The only reason that we didn't give it 5 stars, is because the pre-order function does not work on other sales channels, such as the buy button. But that shouldn't stop you from at least trying this app.

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Simple to install and customise messages. The product search function needs a little improvement but I can’t complain too much since the app is a massive help and free of charge. The support team are polite, friendly and efficient which makes it even sweeter!

This is an excellent app for taking pre-orders. I wasted a lot of time in figuring out preorder booking but Globo preorder is the perfect solution. I truly appreciate the support as well.

5+ for Customer Service, Technical Service and resolution turnaround. I encountered a few bugs upon implementation and the team quickly responded and worked to resolve. Very thankful.

4 for the App itself. The end solutions of back-in-stock notifications and pre-order sales are highly beneficial and worth the effort of setup. Improvements could be done for a more efficient setup especially with stores with many variants such as a bulk edit upload.

UX of the app is a bit unfriendly. But the support has been great and fast! They've almost managed to solve all the issues we've had in a short amount of time.

Only thing thats stopped it being 5 stars is that when adding products you can't search for products by SKU.