PreOrder Globo | Back in Stock

Suits our needs just fine. Helen and Mike from Globo were extremely attentive during a very intense debug session, and helped us figure out our issues in the end. Would recommend.

Wonderful customer support and great options. Easy to navigate. Missing some functionality for our product needs

Good app for when we need the odd pre-order function - Helen from Support was very helpful with issues via live chat.

The customer service support is very good.
It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there.

But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

I had a few issues while setting up the app, and Helen was extremely helpful throughout the entire process. She responded quickly, guided me step by step, and made sure everything was resolved smoothly.

I am grateful for this free Pre-Order solution. The support is responsive and helpful. The Pre-Order button etc looks good on the site and there are options to customize it.

I am giving it 4-stars instead of 5 simply because there are some things that I think could be improved to make the app a bit easier and less time consuming to set up. For example, currently you can either apply settings to all variants of product but if you wish to say exclude one size variant you must then manually apply the settings to each variant manually. It would be cool if instead there was an option to check all that you wish for it to apply to.

Good customer support. I have tried lots of apps to setup preorder. Mostly failed because we fetch product variants as separate products. But here customer support quickly solved my problem and it works like a charm.

Also one of few apps which alerts on Mixed Cart (preorder and not preorder).

Restock e-mail notifications aren't really useable in multiple languages and multiple markets, because they can't work with different language and market URLs.

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming.

The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions.

Overall, we're very satisfied with both the app and the customer service.

Great support, they fixed my issue in a couple of minutes.

When I needed assistance Rosie was quick & helpful to resolve my query