PreOrder Globo | Back in Stock
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There have been glitches but the team has been great at addressing any issue that come up in a timely and professional manner.
A bit of customization and you are ready to go, customer service is efficient. Valid app!
Great support, they fixed my issue in a couple of minutes.
A simple, easy to use app. We've had it on http://www.brewbitz.com for a few years now and from a customers perspective, it works well and generates us sales from the pre-order and remind me when back in stock functions.
There are a few bugs, but when we have found them, contacting support, they are usually sorted in 24 hours.
My only gripes are:
1 - adding a new product, can we not have our general setting saved so now products have the same settings automatically.
2 - When editing products in the bulk editor, it does not save the columns, so when going back to the search it takes you back to page 1 every time, so you have to remember what page you were on, then edit the columns again.
Pretty good app. Just I need to update every time, go to the section, and click save every time I do any change. Would be perfect if will be automatic.
For a free app, this is great. It does what it says and lets you set up pre orders pretty easily. I had one issue with something not looking the way I wanted it to, and customer service was quick and helpful and got it fixed within a couple days. The only thing that might make me go towards a paid app eventually is that when you disable a product for preorder, it doesn't automatically uncheck the "continue selling when out of stock" option in Shopify (though it automatically checks it when you enable preorder). This has led to a couple situations where we've sold items we didn't have, so we just need to be careful about double checking that. I've also had an issue where making adjustments to one variant of a product automatically checks the "continue selling" box for all variants, even if you're not offering all variants for preorder - so be careful of that. And finally, I also am finding that people are able to bypass the preorder settings if they come through our Instagram profile (using linkin.bio), so it's not compatible with that. Otherwise, an excellent free app if you don't need to do anything fancy.
We've been using the app for more then 2 years now without any issues.
We had 1 small issue (items were no longer available for sale and the countdown and buy button was not visible). After a support chat, they fixed the issue within 1 hour.
Some minor problems, but these were resolved through contacting the developer. Once you figure everything out, the app does what it's supposed to do :)
Product is easy to use and integrates well. Is the only product that I know that allows you to take a partial payment which is great and one of the main reasons I went with this product. Support team is great as well
The app can sometimes be a little buggy but any issues are fixed quickly! The customer service is superb so it is why I've kept using the app for several years.