PreOrder Globo | Back in Stock

The customer service support is very good.
It's a useful app that I use often, but the problem is that it sometimes behaves strangely, probably I think may be, there are bugs here and there.

But,when I asked a question through the chat box, the response was prompt and prompt. That point is so good!

just setting up, but can verify that the quick support is great and very helpful

We've been using this app for preorders, and it's been great so far. It does everything we need, with just enough options to customise the experience to suit our needs without feeling overwhelming.

The chat feature is prompt, and the team is always friendly and helpful. Anytime we've had a question or needed assistance, they've been quick to respond and provide solutions.

Overall, we're very satisfied with both the app and the customer service.

First time installing the free version of this app, I expected to encounter hiccups due to my lack of experience with the app. I was fortunate enough to contact Rosie who helped me with my first roadblock of setting up a pre order item. This positive experience has encouraged me to sign up for the paid version as I need the features offered there - fingers crossed, the support will continue to be awesome.

The app is not very intuitive and has a very limited option in the free plan. The support is great and very helpful

Just started using this app for my Shopify store. I wasn't able to customize colors with hex codes so I reached out to customer service, help was super quick and they were able to add the feature so I can add my custom brand colors easily now!

Great app and fantastic support team!
I wish the of the timers could be changed in the settings

Me ayudaron con lo que necesitaba aunque demoran un poco en contestar los mensajes.

A simple, easy to use app. We've had it on http://www.brewbitz.com for a few years now and from a customers perspective, it works well and generates us sales from the pre-order and remind me when back in stock functions.

There are a few bugs, but when we have found them, contacting support, they are usually sorted in 24 hours.

My only gripes are:

1 - adding a new product, can we not have our general setting saved so now products have the same settings automatically.

2 - When editing products in the bulk editor, it does not save the columns, so when going back to the search it takes you back to page 1 every time, so you have to remember what page you were on, then edit the columns again.

Excellent service, pointed me to the exact spot to get my issue resolved. Thank you!