PreOrder Globo | Back in Stock , 791 則評價

It broke my store, with "add to cart" button not working anymore. After asking for support from the developer, they weren't able to solve the issue. Even worse, after uninstalling the app everything is still broken, with plenty of manual editing in my store code that I have no idea how to fix. This app is only a damage for business!

Horrible. They made some updates to the app and broke the Shopify theme we were using. Now need to mark all products as "Out of stock" to find a new reliable and fix this issue. Don't download this app. I want my money back.

Just DON'T. You will spend hours figuring this app out, then even more hours setting up a test product (highly recommend) then once your test product is ready, surprise! It doesn't work.

I'm not quick to write poor reviews. I realize things can happen and have been patient. I was super hopeful when I first installed the app, but after 2 emails to support, with no response, I had to delete the app because it was it causing items on my site to appear as if they were out of stock, when they weren't. I deleted the "test" product in case that was the culprit, but that didn't solve my problem. I have 2 instances of specific SKUs where the app appears to recognize the stock level and act accordingly. But for most of my SKUs I found that it seemingly arbitrarily replaced "add to cart" with "backorder' (technically, I customized the wording of this button) and this includes items that are very clearly in stock. There doesn't appear to be a rule case that would affect basically all products, so nothing I can "fix." It's a problem, and with no reply from support, what am I supposed to do but uninstall?

Absolute worst pre-order app I've ever used. Search filters don't work, product categories dont sync, can't skip ahead pages in the list. Completely non-functional!

Doesnt works since 24 hours... All texts in the pre order products are still the same as before and enabled, but the prorgramm doesnt show´s anymore. Wenn clicking on the preview button, theres nothing too.. -> 5 stars if the problem will be fixed soon.

Can't access app from Chrome (has worked in the past), customer service has been responsive but unfortunately can't figure out how to solve or provide any guidance other than "it should work".

We cannot recommend this app at all. We have had it for almost a year soon and we have had so many problems and issues. The downpayment option rarely works and our customers ask us many times why they have to pay the full amount…
Anither big problem is that our customers
only can pre order one product at the time, which means that if a customer wants to pre order 5 different products the have to create 5 different orders with 5 separate shippings costs…
Support could bot help hus with this and we stopped reportng the issues after the first six months.
Now we have deleted this app and are handling our pre orders differently.
Really dissapointed!

One word - Terrible. I've been using this for the record label for a few months now and it was absolutely painful to use. It simply does not work right. Then I noticed this was the app that was slowing down our entire site. Seriously, check out 'Online Store Speed' under 'Themes' and look at all the code that is slowing down everything. Next was the hard parting - uninstalling. This app left a ton of code everywhere. They have a guide online that is worthless. Their '1-click uninstall feature' does not remove everything either. Best thing to do is search for 'globo' code and delete with caution. Finally after getting rid of everything the PageSpeed on Google went from the 'red' to the 'green'. By far the worst app I've used here. But, while looking for another 'pre-order' app, I did come across 'STOCK LEVEL inventory quantity'. While this is not exactly a 'pre-order' app it does offer pre-order type of functions. Highly recommended.

Since we are using a theme with a built-in pre-order button, limiting pre-order quantity was the main reason for trying this app. But, unfortunately, the Pre-order quantity limit doesn't work at all, so we ended up overselling all the time.