Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, leading to increased sales. They appreciate its features like a countdown clock, product variation settings, and automatic switch to normal sale after countdown. The customer service is praised for its efficiency, particularly Rosie. The app supports multiple languages, is compatible with custom themes, and integrates with Klaviyo, though some issues with tag importing are noted. Merchants value the back-in-stock notification feature, partial payment support, and ability to secure allocation of popular items. Suggestions for improvement include more automation and pre-order templates. The app is known for its reliability, consistent performance, and offers a free tier.

April 29, 2020

Haven't started using it yet so I will come back later, leaving a review now to remove the pop up on the admin page

ROSAII
Canada
About 2 years using the app
September 8, 2022

This app has been very helpful in improving our e-commerce site sales.
They replied to my questions very quick and resolved the problem. Great!

FINE KAGU 公式
Japan
Almost 2 years using the app
November 18, 2020

In our store we have quite some products that have a release date in the future. With this app our customers can now pre-order those products, knowing when it will come out. We had one issue with our theme and they fixed it for us within a day. The only reason that we didn't give it 5 stars, is because the pre-order function does not work on other sales channels, such as the buy button. But that shouldn't stop you from at least trying this app.

Video Games Artwork
Netherlands
About 1 year using the app
Edited June 24, 2022

Update Jun 24, 2022: SKU has been added, and the stop condition by date & time glitch has been solved. We had teamviewer session to fix the issue. App runs better now. Customer service (Sarah) is very responsive and helpful. Increasing stars for this time. Update Jun 6, 2022: Have been using this for almost a year and a half now, not much improvement, nor any new updated features. The Pre-order Stop Conditions by date & time has some glitches. The set and saved time always changed, for example, we saved it as 2022-06-07 17:00, the next time we checked time randomly changed to 16:00, or some other random time. The customer support reposed to us "This situation was due to the difference between the device's timezone and the shop's timezone". But our device are in the exact time zone! Doesn't make sense, and they haven't fixed it. There is still no SKU display, it's very inconvenient to work on hundreds of items when it doesn't show SKU or enable SKU search. There are some other issues too. Changed from 3 stars to 2 stars. Update Aug 19, 2021: We have been using Globo Pre-order app for about 5 months now, still found issues/glitch here and there, but customer service usually response to our email within a day and fixed the issues within 1-3 days. The main issue with this app is we can't search by SKU, and doesn't display SKU on pre-order features, so it's quite inconvenient to work on, especially when there are a lot of items/variants. The Back-in-stock feature didn't work very well and there were some glitches, we stopped using it, only use this app for Pre-order, and use another app for Back-in-stock. Therefore, we updated the rating from 5 to 3 stars. Original review: At the beginning when we started using the app, we found few issues here and there which we almost changed to try other app, but the customer service got back to us fairly quickly (within 24 hrs) and their team helped resolving the issues. After many emails exchanged, most issues got fixed and now run smoothly. 5 stars because 1. app itself is easy to use 2. many customized features 3. Customer service was responsive 4. Resolving issues fairly quickly 5. Decent price. 6. Got both Pre-order plus Back-in-stock features.

Rocktrix Offroad
United States
About 1 year using the app
August 17, 2020

Simple to install and customise messages. The product search function needs a little improvement but I can’t complain too much since the app is a massive help and free of charge. The support team are polite, friendly and efficient which makes it even sweeter!

ONE957
Ghana
About 1 year using the app
August 25, 2020

This is an excellent app for taking pre-orders. I wasted a lot of time in figuring out preorder booking but Globo preorder is the perfect solution. I truly appreciate the support as well.

Mittikerang
India
About 1 year using the app
July 9, 2022

Product is easy to use and integrates well. Is the only product that I know that allows you to take a partial payment which is great and one of the main reasons I went with this product. Support team is great as well

Presents Frankston
Australia
12 months using the app
December 21, 2020

Only thing thats stopped it being 5 stars is that when adding products you can't search for products by SKU.

FindPak
United Kingdom
11 months using the app
March 6, 2020

Easy to use and set up, looks great on the site, exactly what we needed. Only issue we've had is product filtering/searching but that's a tiny thing compared to the benefits it brings. www.ultimatetcg.co.uk

UltimateTCG
United Kingdom
11 months using the app
May 5, 2021

We get along great with this app. It does just what we need it to do. We have a lot of items that are only available for pre-order on our site during a set time frame. This app lets me set the time frame for each product and adds a pre order button when the product is available. When it isn't available a simple message is displayed letting the customers know when to come back. Support is quick & efficient. I would give 5 stars if it had a bulk edit feature...but for a free plan I can't complain

Campus & Co Mossley
Canada
11 months using the app