Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, leading to increased sales. They appreciate its features like a countdown clock, product variation settings, and automatic switch to normal sale after countdown. The customer service is praised for its efficiency, particularly Rosie. The app supports multiple languages, is compatible with custom themes, and integrates with Klaviyo, though some issues with tag importing are noted. Merchants value the back-in-stock notification feature, partial payment support, and ability to secure allocation of popular items. Suggestions for improvement include more automation and pre-order templates. The app is known for its reliability, consistent performance, and offers a free tier.

November 10, 2022

Easy to install, setup, and really easy to use. Support and the Dev Team are super responsive. Stellar App and Service!

The Original Simcha Chair Company
United States
About 1 year using the app
Edited January 7, 2022

The first time using this app I had a bit of an issue with it, they emailed me within a day or 2 and got it fixed which was really awesome! It has worked perfect since then 99% of the time with small hiccups, its the only app that EASILY lets customers do partial payments. A lot of it is automated as well. Most of our customers end up paying off their balance before we remind them, because I beleive the app sends them an email after a certain amount of time. I just wish it will allow my customers to add multiple partial pre-order items to cart before sending it straight to the payment option. The one issue I have is that my products sometimes taken themselves off pre-order, even though I haven't changed the settings. Unsure if its my POS interacting with it and causing this issue, being a TCG store our POS is specifically tailored to our needs, which may be different to what Globo are used to. (UPDATE: After changing POS systems this only happens when the pre-order date has been reached) Only issue we have now is that when the pre-order date has been reached it doesn't just change the "pre-order" button to "add to cart" it appears as "unavailable" and unable to interact with it. I understand it's to stop over selling, but once I have added stock that are in the positives I would like it to auto change to "add to cart". Sometimes I am too busy to manually change everything and do not want to miss out on a sale, because a customer thinks it's sold out. (Any info regarding how I can fix this would be appreciated) These issues aren't too bad when you're a small business, but we plan to grow and hope this becomes a non issue in the future. Even with these issues, this is by far the best for the value. So many extra features that you weren't expecting are added. Like the new subscribe to an out of stock item is great! We have made quite a few extra sales because of this. I am now updating this to 5 stars as the POS issue is non existent anymore and the price reduction of 33% life time off.

Dragon's Lair Hobbies & Games
Australia
About 1 year using the app
July 19, 2021

Excellent support. Dev team worked on my site to fix some issues very quickly. Highly Recommended...

Otakutopolis
United States
About 1 year using the app
January 18, 2023

Great app for preorder products and excellent customer service. I had an issue displaying the badge at first but they quickly fix it for me and now everything is working as intented.

JARDIN DÉPÔT
Canada
About 1 year using the app
September 16, 2022

The app does what it should and the support team was great in my experience. Had a few small issues that I couldn't figure out, but everything was fixed by the Globo team within hours of contacting them

Fjorden
Norway
About 1 year using the app
October 7, 2020

I needed an app to allow for some pre order items to be purchased and this app was recommended to me. It's exactly what I was looking for and it was very easy to work with. I had a few questions I needed answered and Eric resolved my query extremely quickly and efficiently alongside the dev team. I will keep this app on my site as I know I will be using it again.

Safana Jewellery
United Kingdom
About 1 year using the app
Edited April 4, 2020

A fantastic app! it's free and it does the job! Really happy with it. There are many paid alternatives out there but this is completely sufficient for my needs.

The Proper Soap Company
United Kingdom
About 1 year using the app
September 24, 2020

Great app, it's exactly what I need! I had an issue installing it - but I didn't realise I had to integrate it. So that's one tip from me!

Hostaro Tableware
Ireland
12 months using the app
March 3, 2021

Very good app for offering pre-order products. We use the free version for one product only at the moment and are satisfied with it. You can customize the button and message (color, font etc). Support was very helpful with our questions. They can customize design etc for you if needed.

SUNNYBAG GmbH
Austria
12 months using the app
October 16, 2020

very useful app, great easy to integrate, easy to use, works well, increased order through this application

Bookkish
India
12 months using the app