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Satendra was very helpful!! Great customer service! I needed help because the pre order button was not displaying on one of my products and they really took their time to look into and solve the issue. Thank you!!
Trust me, I took the trouble to test several pre-order plugins in the shopify app store, kept downloading and uninstalling in disappointment because many plugins were not compatible with my theme or product pages I made with Gempage! But this plugin does it! And fast reply! Don't worry about the different time zones! Here I especially thank Zia for her help! Patiently and flawlessly helped me achieve my work!
We started well with preorder but it hasn't worked reliably at all. We set limits for the number of products that were allowed to be preordered, and it has allowed many more to be sold. This has caused us big problems. Basically the app has failed to control stock properly.
Extremely supportive and friendly assistance, perfect for those beginning with pre-orders. The app is user-friendly and offers the features we needed (pre-ordering a limited amount of items). Zia provided exceptional help and the process went smoothly :)
Thank you so much for the 5 star rating! We are delighted to hear that you had a great experience with Zia and that the pre-ordering on your site is working well. If there's anything else we can help with, please let us know.
I liked that there was chat support so that if any problems arose, I could get immediate help. This is a simple and easy-to-use app.
Thank you so much for your 5-star rating! We are so glad you found our app simple and easy-to-use, and love that you could rely on our chat support for immediate help when needed. We really appreciate your kind words and feedback.
Excellent support. Able to quickly trouble shoot and guide me through editing the code on my theme to get the functionality I needed.
Thank you so much for your kind review. That motivates us to work harder for our valuable customers.
-Abuzar Khan
App installed. The problem is that sending domains can't be verified and the emails end up in junk mail. The pre-order confirmation emails are also not very customizable, not even the size of the button can be changed. Some of the staff is friendly but they are slow to respond
We just downloaded the app and secured a customer within the first 24 hours for a preorder. We wanted to make a few adjustments and contacted support. They not only helped us quickly, but they did everything we asked. So far, we are excited to work with this app and its team.
Great app and better customer service. I required assistance making some customization and received a response and assistance right away. I held off on writing a review until after I could see the functionality for a week. It has functioned as designed and we have received a number of pre-orders using the app. Highly recommend.
Awesome app with great customer service. In less than 2 minutes they had fixed my settings which I had wrongly set up. All in the free version/trial of this plan. Highly recommended