Pre‑order Today , 448件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年5月26日

I've been using Shopify for many years and it has to be the worst experience with an app I ever had. I installed the app and it did not update my theme to show the pre-order button. It is kind of expected because they do mention in their support document to send them an email when that happens and they can fix it to be sure it integrates with your theme. Sent an email. Shikha did NOT help, she kept sending me irrelevant support articles and then just ghosted me. Instead I tried the chat box with Abuzar. While he did understand the problem, he was unable to fix it. He said he would let their dev team know, but then, no answer, and nothing was fixed. End result is that I had the app installed for a full week, nothing is working, and nobody is helping. This app is a true waste of time, go check one of the other pre-order apps on the App Store because this one has entirely given up on their customers. It's too bad because I have multiple stores and use pre-order regularly, I would have been a paid customer for years. Glad I just tested with 1 product before I committed to it.

Sinta & Co.
カナダ
アプリの利用期間:2日
2023年5月25日

Pain to set up and support just send endless article links. Have given up with this app. I've used pre order apps in the past and they were far easier.

Yummikeys
イギリス
アプリの利用期間:約1時間
Appikon Software Pvt Ltdが返信しました 2023年5月25日

Thank you for your feedback and sorry to hear that we were not able to help get the app setup. If you share collaborator permissions (https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts), we can be more hands-on with the app set up. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.

2023年5月21日

Customer service is trash. Couldn't tell you if the actual service is nice because I never got it to render.

NailPharm®
アメリカ合衆国
アプリの利用期間:3ヶ月
Appikon Software Pvt Ltdが返信しました 2023年5月22日

Thank you for your feedback and sorry to hear that you didn't get the positive customer service experience we seek to provide to all users. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.