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Seriously impressive customer service. I actually only needed one item for now so I went with the free version. Like some of the other reviewers, I had trouble getting things set up properly at first.
I sent an email last night hoping to hear back from them in the morning. I received a response in no time from Abuzar. He was incredibly helpful, easy to communicate with & had my problem resolved by the time I woke up the next morning. All with only the free app version.
I will happily go with the paid version of this app once I need to add more products.
I immediately had questions when starting my trial and customer service was an amazing help. Instead of giving me long winded explanations they were able to give me customized screenshots that were from my point of view so it was very easy to do what I was asking of them.
What I liked about this app: easy to dowload and load into my shop quickly, tech assistance was super quick - had my question answered in just a few minutes, I can change which pre-order item I choose, which works well for my current business model. I also requested a little bit of help and had my question answered in just a few minutes. Great app!
I use this app to have a Pre Order button and some warning signs on the website. This is a new app, so everything is very simple and easy to understand, and the team is very quickly to answer questions and help. I am loving it. I miss a pop up message to warn the customers that the product they are buying is a Pre Order and it will take long to receive it, the message under the button isn't performing as I expected because some customers are very unprepared for this type of technology, they think that if they can buy it, they will receive it in the expected date that shows on the checkout. Maybe the app could, in the future, change the delivery time at the checkout either, so the customers would have a overview of when they will receive the product...
非常にシンプルで使いやすいアプリです。
予約販売だけをしたい場合、設定も簡単で使いやすいです。
サポートも親切です。
Thank you Appikon. Easy to use interface and responsive customer support at a reasonable price. I'm a happily satisfied customer!
Great customer service - very responsive!
Helped me run a pre-order sale for the first time and minimized the stress!
Thank you for taking the time to leave a review and glad the app was helpful in running your first pre-order sale!
I love this app! Very easy to install and use! I highly recommend using this app. The staff was great with helping me.
Just installed just before our website launch and needed help fast. The app was easy to use and someone helped with my query as soon as I messaged the support team!!
Just started using the app but it seems good so far, and customer service chat is great. Thanks Sourabh!