Recensioner (552)
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We downloaded this app but it didn't work well, and we had to request assistance from the team constantly. The second star is because while the app might not work, the team is very prompt at replying and assisting you.
So far so good! Easy to use and good, fast support when I hadn't figured something out. Solved my pre order issue quickly.
It was incredibly simple to set up the app and they had excellent customer service when I needed a small customization.
highly recommended!! They gave me a fast response when I asked about the pre-order option. 5 of 5 stars from me!
support is great.
Amazing fast customer service! It was very easy to use and exactly what I was looking for. I highly recommend This app for all of your preorder needs!
Customer service is spotty started off good then fell off a cliff, I guess it depends on who you get over there. Have had problem with their app for 24 hrs now not integrating with my theme and working correctly. I granted access but still no resolution to the problem. Its unfortunate I like the features they offer but they lack functionality and service.
Glad that we were able to meet your requirements. Good reviews like yours motivate us to work hard and continuously improve.
-Abuzar Khan
Abuzar was very helpful and resolved my issue quickly. Excited to see how the apps performs and help with pre-sales.
Thank you so much for your kind review. That motivates us to work harder for our valuable customers.
-Abuzar Khan
Good app to use. The interface is easy to understand and navigate. Had a bit of difficulty when setting up, but the instant customer service was very helpful. Thanks team!
The Pre order deposit feature does not work. When first installed it didn't work, so I contacted support, and someone fixed it. But the next day it fell over again. Contacted support again, and was asked to please wait. When I asked how long I should wait (8pm my time) I was told he could not give a time. So I left my email. Waited another 12 hours, no reply, still won't work.
Also there is an issue with the PRE ORDER button not working randomly.
There are cheaper apps that work better.
Thank you for sharing your feedback, and we apologize for the issues with our initial customer service interactions. Sometimes issues take longer than 1 day to figure out and fix. We would love to have you try our app again and our team will prioritize getting your issue remedied quicker next time.