Pre‑order Today , 447 reviews

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
May 26, 2023

I've been using Shopify for many years and it has to be the worst experience with an app I ever had. I installed the app and it did not update my theme to show the pre-order button. It is kind of expected because they do mention in their support document to send them an email when that happens and they can fix it to be sure it integrates with your theme. Sent an email. Shikha did NOT help, she kept sending me irrelevant support articles and then just ghosted me. Instead I tried the chat box with Abuzar. While he did understand the problem, he was unable to fix it. He said he would let their dev team know, but then, no answer, and nothing was fixed. End result is that I had the app installed for a full week, nothing is working, and nobody is helping. This app is a true waste of time, go check one of the other pre-order apps on the App Store because this one has entirely given up on their customers. It's too bad because I have multiple stores and use pre-order regularly, I would have been a paid customer for years. Glad I just tested with 1 product before I committed to it.

Sinta & Co.
Canada
Time spent using app: 2 days
May 25, 2023

Pain to set up and support just send endless article links. Have given up with this app. I've used pre order apps in the past and they were far easier.

Yummikeys
United Kingdom
Time spent using app: About 1 hour
Appikon Software Pvt Ltd replied May 25, 2023

Thank you for your feedback and sorry to hear that we were not able to help get the app setup. If you share collaborator permissions (https://help.shopify.com/en/manual/your-account/staff-accounts/collaborator-accounts), we can be more hands-on with the app set up. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.

May 21, 2023

Customer service is trash. Couldn't tell you if the actual service is nice because I never got it to render.

NailPharm®
United States
Time spent using app: 3 months
Appikon Software Pvt Ltd replied May 22, 2023

Thank you for your feedback and sorry to hear that you didn't get the positive customer service experience we seek to provide to all users. If you would like to give the Pre-Order Today app another try, please install it and contact our support to be paired with another agent who can help you out.