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I would give this app 6 stars if I could!
I got this app after having an awful experience with the ‘Pre-Order Me’ app (@ $9.99 pm) where the support basically didn’t want to know me, so I deleted that one and got this one for free (a perfect example of how a free app CAN be better than the paid for apps!).
I downloaded it and asked for some help installing it on www.designerheater.com and Philip came back to me almost instantly, configured the app and even did some custom work for me. What a great chap.
The app is perfect and the support is second to none.
I cannot praise this app enough or thank Philip enough for his help. Thank you, thank you, thank you!
HIGHLY RECOMMENDED!
Marcus.
This app keeps crashing and is not compatible with Safari. When opening the app on safari, it glitches and eventually closes out itself. However, when I open in Google Chrome, it seems to work fine until you click the settings gear to make some adjustments to your preorder wording and then crashes on you again. This app is not worth the hassle.
Thank you for your feedback. After checking, we realize the app was blocked by Safari's default privacy settings of blocking all Cookies. We had sent you an instruction on how to disable it via email.
As for Chrome, as per our Google Meets session earlier, it is working as intended. Do reach out to us if you have any further questions.
Works well with good customization options, and any issues we had were quickly resolved. Highly recommended.
Thank you for your review! We're glad that our team was able to assist you. If you need anything else, don't hesitate to contact us!
great! really enjoyed using it
Great addition to an online store - customers can now pre-order items that are due for arrival soon. And it was easily installed in a flash.
Fast, efficient. Awesome
This has been a help to our business especially when facing uncertain lead times with our products through Covid.
Thank you for the kind words as well as choosing us! Good luck to your business :)
Great support team. Helped me fix my issue in one day. …………………………………………………………
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Thanks! Hope you'll keep enjoying the app :)
I tried using this app. It wants to charge you all the time. It warns you that if you add more than 1 product it will start billing you. I added just one product and it billed me.
It does not appear to have email notification support.
Update 30/8/2021: As mentioned on 27 August via call and emails, you are still at your free plan because only one product is selected. We had even sent you the screenshot and assured you that no charges were made.
Hi, thank you for the feedback. Our free tier applies to one product at all times. If you want to enable the second product while maintaining the free product, please disable the first product before enabling the second.
I had checked, you currently have a pre-order enabled on one product already. If you wish to enable another product, please disable the current one before turning on the second one. This includes variants as well. If you need assistance on the free tier, we are glad to assist you.
As for the email notifications, as mentioned in our previous maintenance emails to our existing merchants, our first email notification feature will be release in Mid-September.
Great service! Needed help and the issue was sorted within 5 minutes. Really happy, thanks guys!
The features of the application are useful. It is especially helpful for non-engineers like me. In addition, when I made a mistake, the support team was very helpful and quick to resolve the issue.