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Customer service is very on point and available when you need it.
Had some troubles getting the app to work correctly on my shop. The preorder button worked great when viewing the product page, but it required custom coding to show up on the homepage. It also automatically added 2 items instead of 1 into the cart by default and i was receiving customer emails about the issue. Customer support was helpful and fixed the issue so that's a plus.
The support team were very helpful in working through the finer details. Much can be implemented yourself, but they're there when you need – and fast. Nice.
Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.
The app is working very well and new feature get added regularly
Support is also very prompt and remain polite when you a clearly are the issue (aka user error) and not the app ;)
This app was really easy to integrate and get some much needed pre-orders. I like the backend ease of use and customization of the buttons. I do wish there was a bit more customization in the 'notify me' pop up but I hear that is coming. All in all no problems, very fast customer service and great app.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
I haven't tried it properly, but I had some issues with seeting up the button. And the support just did what great support does, and solved it! I'll come bck and give a better review after I've used it some more.
Thank you for the encouraging words. It is our pleasure to assist you with your inquiry.
Easy way to offer pre-order capability. One word of warning: if you are using the free plan, be VERY careful about which product you select, because once you do, you can't de-select it and choose another without upgrading to a paid plan. Would give it 5 stars otherwise.
Thank you for your kind feedback. We are currently reviewing our free tier pricing scheme. We will notify you again once we had review is complete.
On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)
Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.
There are some improvements to be made to make this app ready to use, but the team is quite reactive and willing to improve small defect.
Thanks for your feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear form you soon!
