Rezensionen (1.072)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
24. Februar 2025

Very easy to set up. I had some problems with my Theme and the functions, but I simply just contacted the staff through the chat. They fixed all the problems without hesitation.

Kube
Norwegen
Ein tag mit der App
6. September 2024

I've been using Amai PreOrder Manager + Notify in my shop for three years, and I love it! Having a reliable way to take and manage pre-orders has saved me countless hours of administrative work, a provides a simple, seamless experience for my customers. The few times I've had an issue with a feature, the customer service and product development team have responded quickly and resolved the issue within a day. I could not be happier with this product and service - they've earned a loyal customer!

Century Guild
Vereinigte Staaten
Etwa 3 jahre mit der App
30. Mai 2024

Would definitely recommend this app, it was perfect for what we wanted to do with our pre-ordered products. They also have great customer service, worked out an issue we had with billing the same day.

One Of One Hundred
Vereinigte Staaten
Fast 2 jahre mit der App
14. September 2024

Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders.

I am still a user but strongly considering finding a new app.

M-KAE - Copenhagen
Dänemark
Mehr als 4 jahre mit der App
Amai hat geantwortet 17. September 2024

Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. With your feedback, we had made enhancements to the app so that the app-blocks can work better with customized themes. Therefore we would like to thank you for that.

Bearbeitet am 8. August 2024

Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer
Now we are left having to send a lot of refunds and having unhappy customers...
still waiting for an update from them

UPDATE : preorder still having so many issues after they "fixed it"
half the time it works, and then it doesn't every unreliable app.

CRYSTALS.COM
Vereinigte Staaten
Mehr als 2 jahre mit der App
Amai hat geantwortet 16. Juli 2024

Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.

22. März 2025

App is super glitchy, doesn't work, and the support is very slow and poor. They tried to fix the issue but it only delayed us when we should have just tried a different app from the start.

MAI
Kanada
13. September 2024

Our pre-order button stopped working and after reaching out to Amai's support team it was fixed within the day. I greatly appreciate the turnaround time as we don't plan out pre-orders and it is usually something we need live within a few days.

glerups Canada
Kanada
2 tage mit der App
4. Dezember 2024

Jasper, needs a pay raise. He's awesome.

One Bed
Vereinigte Staaten
Fast 5 jahre mit der App
15. Juli 2024

I'm having trouble with the pre-order button. Every time I selected it says stop selling item. I'll refresh it and for 3 second it works and goes back to stop selling item. Please fix this problem.

iGlowe Fashion Eye Wear
Vereinigte Staaten
Mehr als ein jahr mit der App
Amai hat geantwortet 16. Juli 2024

Thank you for your review. We had sent you an email few hours ago to understand your issue. Kindly reply our email or contact the support via the chat widget so we can investigate further.

15. Mai 2024

This product has the best customer support I've ever seen and that's what stands out. It also has all the functionality I need but is still simple to understand and use. Definitely a 5 star product.

Elite Level Status
Vereinigte Staaten
28 tage mit der App