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Worked for a bit then stopped. Finally was able to get support and it is not working properly AGAIN!!! I just want it removed from my store. I like the concept but I need applications that function properly!!!!
I need an app that allows us to collect a deposit up front and the balance due when we are ready to fulfill the order. This app doesn't do that.
Hi, thank you for your feedback. We had tried to contact you several times via phone and email for the past couple of days in regards to this issue however, we are yet to ...
REALLY HATE HOW THEY KEEP CHARGING YOU FOR THEIR SERVICE AFTER YOU DELETE THE APP AND CONTACT SUPPORT TO CANCEL THE SUBSCRIPTION. IDK WHATS SO DIFFICULT ABOUT ADDING A "CANCEL SUBSCRIPTION" BUTTON
Hi, thank you for your feedback. Please note that no app can charge a merchant once they had uninstalled the app. It is simply not possible. This is part of the Shopify's ...
I paid $35 to get this app installed professionally on 14 April as I thought it was such a great idea. Unfortunately it wasn't installed properly and my cart purchase rate literally halved in the 7 weeks it's been running. I deleted it today. Perhaps you will have more success with the app than me.
i have just started to use this app
This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.
Thank you for your feedback and your cooperation by allowing access to your store. After our thorough investigation we had identified the root cause. I had sent you the full ...
Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.
Thank you for you feedback. Based on our ticket records (which was registered under another store's name), we had gotten back to you in less than 1 business day. Based on our ...
There is no option to downgrade back to the free plan when you no longer need what the paid plan offers. You basically have to follow all the steps for properly deleting the app, then delete the app - just to cancel your paid subscription. Then I guess you can reinstall after? - I dunno, their support team after 3 messages still wouldn't just tell me how to do and I don't want to risk re- ...
Thanks for your feedback.
Please note that we don't charge customers straightly, they are charged by Shopify, also there're no apps that allows to switch between free and ...
This app keeps crashing and is not compatible with Safari. When opening the app on safari, it glitches and eventually closes out itself. However, when I open in Google Chrome, it seems to work fine until you click the settings gear to make some adjustments to your preorder wording and then crashes on you again. This app is not worth the hassle.
Thank you for your feedback. After checking, we realize the app was blocked by Safari's default privacy settings of blocking all Cookies. We had sent you an instruction on ...
I tried using this app. It wants to charge you all the time. It warns you that if you add more than 1 product it will start billing you. I added just one product and it billed me.
It does not appear to have email notification support.
Update 30/8/2021: As mentioned on 27 August via call and emails, you are still at your free plan because only one product is selected. We had even sent you the screenshot and ...