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Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!
Great support from the team, quick responses and resolutions. Set up assistance and bug handling all handled professionally.
They are always pushing the app's limits by adding new functionality, which is increasingly important for us.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
I have just started using this app 1 month ago and I find it to be the best one currently available, just note that it will take time to get it set up proper. I added pre-orders to 1000 products and it took about 12 hours to set up. Settings can only be edited on 50 products at a time so it can take awhile but I feel it's worth it for the benefits of managing pre-order separately.
Also in case of theme compatibility issues, make sure to plan time to work with support to get it functioning properly but once they got it working, it's great. Took me 4 weeks to get the issues fixed, communicating with them daily M-F. I am excited to use this app now moving forward. So my advice is use the app, just make sure you have proper expectations of time before jumping in and be patient.
Thank you for the review. We are glad that we can resolve your issues and we are grateful for your assistance rendered during this period of time.
Awesome app with awesome customer service. I have been using the app for years now and no complaints whatsoever. Whenever there's a glitch, customer service resolves the problem immediately. Five stars!
Customer service is really helpful. Fixed the issues I had promptly.
Amai always answers any questions we have so promptly. They make sure that the issue is resolved and we are comfortable with how to navigate the problem is it pops up again. Thank you!
Great functionality, and frequent updates which make the app even more robust. I always receive prompt responses to all of my inquiries.
Thank you for the kind words as well as choosing us!
Great functionality, has helped us with pre-orders and, waitlist and coming soon messaging. Excellent, fast, and helpful support whenever needed. Recommended!
Great app, I have been using it for over 1 year now. It helped us launch all our new products as a pre-sale :-D
Extremely happy with this app! Their customer service is awesome -- very quick response time. We've been using this app for a couple of years now, and it has really helped our sales. Seems like there are so many features they offer that we still need to explore!