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The app itself does not always work 100% to my liking, but customer support is extremely helpful. Whatever question you have they will do everything to help you. All of my problems were fixed within 5 minutes.
Thanks! It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.
So glad to have found this app, it works very well, and the few little bugs that were found were fixed quickly and easily by support. Thanks!
Pre-Order Manager is easy to work with and has great customer service. I have never had to wait but a couple minutes to get someone to chat with.
Thanks for your feedback! We really appreciate that :)
Epic service, Great App, Highly recommended!!!
I'm really enjoying this App so far and what few issues I had, were fixed up in no time by Charie and Dhurga.
I'm very happy so far and hope this high level of service continues.
We are glad that you like our app. It is certainly a pleasure to assist you !
Good luck to your business :)
This app works great, but most importantly the customer service is extremely quick. In E-Commerce response time is equal to revenue. Their team will work hard to ensure their app integrates with your other shopify apps.
Thanks! It's our pleasure to keep clients satisfied.
Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.
Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones.
Don't hesitate to reach out if you need any further assistance!
This app has provided fantastic functionality to our webstore and their customer support team has been consistently responsive and helpful.
I had a query requiring some design assistance, and Eugenia was amazing. Great customer service, prompt and extremely helpful. The customer service is what differentiates this app from the others. Recommended.
Thanks for such kind words and thanks for choosing us!
I am so pleased with the help that was provided by the developers of this app. I wasn't able to see the pre-order button on my site but then they quickly rectified the issue once I sent out an enquiry. And they were very friendly. Keep up the good work guys! I definitely recommend people get this app for their store!