Rezensionen (1.063)

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
26. August 2016

I found by using the tutorial I could install quite easily.

Bedlovesme
Australien
3 monate mit der App
17. April 2017

Very friendly and fast support. The app is very easy to install and to setup. The most functional pre-order app so far.

Hellochocolatesg
Singapur
3 monate mit der App
5. September 2018

Simple to work with and configure, took just few minutes to setup pre-ordering.

Velrag Com
Frankreich
3 monate mit der App
19. Oktober 2015

Great, Simple App which I have been installed to provide Customers the opportunity to pre-order our new products - see it working! www.rollinsboots.com.au

Rollins Work Boots
Australien
3 monate mit der App
20. Mai 2020

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the normal "add-to-cart" button is still in their cache. So the app only works if the customer hasn't viewed any other products first, which is a fairly common thing. Spur-it only offers one solution which is, and I'm not joking here, "Just let your customers know to clear their cache" Yea, sure, let me just tell each customer to clear their cache before looking at a preorder item. Heck, the main reason for having a preorder Button is that customers don't read jack & squat, and need to be informed at the point of purchase, so this bug undermines the entire purpose of the app. It needs to be fixed before I can recommend this app to anyone because customers get REAL angry if they buy something and it doesn't show up when they expect it (which will happen if the button doesn't switch to a pre-order button and they assume it's just being added to their cart.)

The customer service team was responsive and listened to my complaint and says they plan to address this eventually, but until the app itself is fixed, I cannot endorse it. I hope one day to return and switch this to a 5 star review.

Sanshee
Vereinigte Staaten
Mehr als 4 jahre mit der App
Amai hat geantwortet 21. Mai 2020

Thanks for your feedback! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience.
Hope to hear from you soon!

5. Mai 2020

A few things didn't work correctly with my theme but the customer service team was VERY responsive! Bravo!

Urban Worm Company
Vereinigte Staaten
2 monate mit der App
Amai hat geantwortet 6. Mai 2020

Thanks! Your feedback is highly appreciated ;)

Bearbeitet am 8. August 2020

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

Naughty Linen
Schweiz
Mehr als 4 jahre mit der App
Amai hat geantwortet 10. August 2020

Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?

8. September 2023

App has been great so far, UI is easier to understand over most apps on the Shopify store. And the support team are responsive and quick to fulfill any requests you have with modifying the assets to your needs. Cannot Recommend enough!

Flaman Fitness
Kanada
2 monate mit der App
29. August 2019

I had an issue with the "add to cart" button changing angles in the flow theme. Took a while to work out where the issue was coming from and i contacted Pro-Order as it seemed they might have been the only ones changing this button. I emailed them and surprised to get a response straight away and they said they would get their engineers onto the case over night. I arrived back to work the next day saying it was fixed and it was. Great service, fast and got the job done. Thank you the team at pre-order

Rudy Project
Australien
2 monate mit der App
Amai hat geantwortet 30. August 2019

Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

30. September 2015

I Love this App. It's Great!! Thank you!

Pretty Little Gifts 2
Australien
2 monate mit der App