Amai PreOrder Manager + Notify

Thank you for leaving us as review. Our app is speed optimized and does not slow stores down. It is tested and used by multiple stores of different sizes with no experience of slowness. We are happy to assist you to look into this issue you are having and identify what are the root causes of the slow loading time.

Based on your install logs provided by Shopify, you installed the app at 8.49am (UTC) and uninstall it at 9.00am (UTC). During this time there was no support request and we were unable to assist you in looking into the issues you are having.

Thank you for your review. As mentioned in our uninstallation guide (which you can refer from our Products and Dashboard page), you are required to select the Uninstall button before uninstalling the app from Shopify dashboard. This is a well documented issue:

https://community.shopify.com/c/shopify-apis-and-sdks/leaving-code-in-the-theme-after-uninstalling-the-app/td-p/636805

Even Shopify recommends reaching out to app developers directly in this post:
https://community.shopify.com/c/shopify-design/how-to-remove-the-code-left-by-the-deleted-app-in-the-code-file/td-p/1283797

The reason for this is because Shopify does not allow our app to remove any scripts as part of the uninstallation process and could only be done at the app side.

Please grant us access and we will remove it for you.

Thank you for your feedback, it's really important for us. We tried to contact you but didn't receive a response yet, please drop us a line at contact@spur-i-t.com at your convenience so that we could discuss the situation.