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Worked perfectly for our preorders.
Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way
Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.
Excellent service. Got us up and running without issue. Really amazing support! And very slick app.
Thank you! It's our pleasure to keep clients satisfied :)
Works great! Exactly what I needed, super simple to get started, no issues at all. Thanks for making a great app!
Thank you for the kind words as well as choosing us!
Great app!!! It gave me capability to sell my products while they were out of stock.
What impressed me most about it is their support team. They were very quick to respond to my emails. I was having trouble integrating it into my store and their tech were able to fix it in no time at all. I received over 6 emails from them while they were fixing my problem. Kudos
I'd recommend this app to everyone.
I love this app - its fantastic! It was a bit tricky to install for me, but the support was fantastic and they helped me get it all set up and customised so it fits in nicely with my store! Thanks guys
There is no option to downgrade back to the free plan when you no longer need what the paid plan offers. You basically have to follow all the steps for properly deleting the app, then delete the app - just to cancel your paid subscription. Then I guess you can reinstall after? - I dunno, their support team after 3 messages still wouldn't just tell me how to do and I don't want to risk re-installing and then getting charged again since I don't actually know how it works and they won't tell me (and this info is not in their knowledge base either) ---- so that's another reason for the lower rating (support responses). They just give you vague answers instead of just telling you how, wasting your time.
Thanks for your feedback.
Please note that we don't charge customers straightly, they are charged by Shopify, also there're no apps that allows to switch between free and paid plans, as all the paid apps have charging cycle. But we would like to find a solution for the situation, please respond to our email or contact us via live chat, so we could change your opinion about our product
So far so good. Had a small issue with the 'Pre-Order" button not showing up, but the customer support team was able to assist right away and get us up and running.
Thanks! Hope you'll keep enjoying the app :)
Works really well, enables pre-order on out-of-stock products to the variance level, which is impossible to code in shopify itself.
Awesome customer service, the app was not working and Philip went in my store and fixed the app for me.
great support - they were easy to contact and fixed the issue fast