Rezensionen (1.063)

Gesamtbewertung
4,5
Anzahl pro Bewertungsstufe
  • 83 % der Bewertungen sind 5 Sterne
  • 7 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
14. September 2024

Soo many issue, need to talk with the developer all the time. Every time they fix on problem they create a new problem. I have been waiting 2 weeks on help with setting up "Coming soon" and notification sign-up with new orders.

I am still a user but strongly considering finding a new app.

M-KAE - Copenhagen
Dänemark
Mehr als 4 jahre mit der App
Amai hat geantwortet 17. September 2024

Thank you for your feedback. We apologize that the issue took longer to resolve as this is pertaining to a customize theme therefore the standard app-blocks does not work. ...

Bearbeitet am 8. August 2024

Having lots of issues! We have items on preorder and it won't state that, doesn't add the tag or tell customer
Now we are left having to send a lot of refunds and having unhappy customers...
still waiting for an update from them

UPDATE : preorder still having so many issues after they "fixed it"
half the time it works, and then it doesn't every unreliable app.

CRYSTALS.COM
Vereinigte Staaten
Fast 3 jahre mit der App
Amai hat geantwortet 16. Juli 2024

Hi, we had sent several emails after resolving your issue but we had yet to receive a reply. Kindly get back to us should the issue remain unresolved.

15. Juli 2024

More items were sold out than what I had originally configured in the settings. Essentially, the system continued to allow sales of out-of-stock items indefinitely, despite my specific allocation of quantities for each product intended for pre-orders. Consequently, I'm dealing with numerous upset customers who are unable to receive the products they ordered.

Venderby's Australia
Australien
7 tage mit der App
Bearbeitet am 26. September 2024

The app will start charging after 5 products, despite us having used it for years. There was no notification about the change in plan details, and now it's $300/year ($25/month). As a result, we have no choice but to switch to a better app available.

Falconsekido
Vereinigte Staaten
Fast 9 jahre mit der App
20. Mai 2020

This app has a pretty big flaw that needs to be addressed. Basically it won't change the button to a "preorder button" if the user has a non-preorder button in their cache. In layman's terms, if the customer has viewed ANY other product pages (with their respective buy buttons) before going to a preorder page, they won't see the preorder button or button notification information because the ...

Sanshee
Vereinigte Staaten
Mehr als 4 jahre mit der App
Amai hat geantwortet 21. Mai 2020

Thanks for your feedback! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at ...

Bearbeitet am 8. August 2020

Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.

Naughty Linen
Schweiz
Mehr als 4 jahre mit der App
Amai hat geantwortet 10. August 2020

Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?

31. Januar 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

ALOHAS
Spanien
Mehr als 4 jahre mit der App
Amai hat geantwortet 31. Januar 2020

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

Bearbeitet am 1. Juli 2019

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Frances Valentine
Vereinigte Staaten
Mehr als 3 jahre mit der App
Amai hat geantwortet 2. Juli 2019

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever ...

Bearbeitet am 29. Dezember 2020

If I could give zero stars I would. I never installed this app or activated service and I have been getting billed for 2 years. I canceled this service once before when I first saw I was being billed and I am getting billed again. Be careful this app will continue to take your money even after you cancel service and you may not even know that you have this app active on your website.

getrichrecovery.com
Vereinigte Staaten
Mehr als 3 jahre mit der App
Amai hat geantwortet 4. Januar 2021

UPDATE 7/1/2021: In order to investigate your claims, we had contacted Shopify for verification. We were informed that you had not uninstalled the app as of today that is why ...

10. Mai 2020

This app does not work corerctly and made us have serious problems, so pelase read carefully. And each time you contact the support, they say it is not their fault, it is due to the cache. But even when you clear the cache the problem is still here. Don't install it, you'll get into many troubles. First : the worse problem we had with this app is that we fixed limits for per-orders (according to ...

Sisters Republic
Frankreich
Mehr als 3 jahre mit der App
Amai hat geantwortet 11. Mai 2020

Thanks for your feedback and extremely sorry for the situation you've faced. We've contacted you via email, hope we'll find solutions and keep working together!