Calificación general
4,5
Recuentos por nivel de calificación
  • El 83% de las calificaciones son de 5 estrellas
  • El 7% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
31 de marzo de 2020

Broke our theme when we uninstall it... Been hours checking how to fix it. Guess wht they make this strange uninstalling process..

COMOVITA
España
2 meses usando la aplicación
Amai respondió 8 de abril de 2020

Thanks for your feedback. We contacted you via email in order to discuss the situation. Please drop us a line at your convenience regarding our most recent conversation, thanks in advance!

16 de junio de 2021

you guys are not fixing the issue on our store. I have contacted multiple times, we will be reporting your app to shopify for a complete refund for all the months we have paid you. you keep lying to us and saying you are fixing the bug, its not getting fixing. It has been more than a month. the settings update is still giving error 500, enabling pre-order is not working for any new products, it says pre order button will show, but it does not show on the product page. The button is not showing. in the backend, it says pre-order active.
inventory is 0, continue selling is enabled. Worst technical support ever.

Armand Store
Estados Unidos
2 meses usando la aplicación
7 de enero de 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

PCKT Vapor
Estados Unidos
Alrededor de 1 mes usando la aplicación
2 de junio de 2016

This app is horrible. It cost us tons of sales because it threw a pre order message on every product randomly after being configured properly. Your app sucks, and so does your support. IT IS BRUTAL!!! This app was working fine for a week or two, and then one day it started showing “some of the items you ordered are special order. Continue?” message to EVERY CUSTOMER, on EVERY PRODUCT, costing us over 10K in sales. We only found out because a customer called us and asked when a regularly stocked item would be in stock. I can’t risk the drop in sales from an app not functioning properly. Only gave it one star because you have to.

Extreme Electronics 2
Canadá
Alrededor de 1 mes usando la aplicación
26 de junio de 2020

Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way

Makeup Scientist
Estados Unidos
Alrededor de 1 mes usando la aplicación
Amai respondió 30 de junio de 2020

Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.

3 de noviembre de 2021

This app destroyed my site. I've been on shopify since approx 2017. I've been growing my business throughout the pandemic and have great success reading these reviews and making good decisions with apps. I read the reviews, felt confident with this app and it's destroyed my site. I have nudey girl pop ups on my site, malware is flagging my site as malicious and my sales are suffering. I had to contact Shopify, the theme designer and AMAI to get it resolved. I deleted the app, according to AMAI's four step process and its still left corrupted code on my site. My site is still throwing up pop ups and being marked as spam. Shopify can't help me. The theme designer said there is definitely bad code and AMAI said they fixed it but it's still bad. If you want your themes' code destroyed forever.....try this app. Horrible!!

One Funny Mother Gifts
Estados Unidos
Alrededor de 1 mes usando la aplicación
Amai respondió 4 de noviembre de 2021

You had made FALSE ACCUSATIONS that we will not take lightly. . Our app will not install malicious codes into anyone's store. Please note that in order to be listed, our apps are required to pass regular audit checks by Shopify.

If our apps were to be found with malicious codes, we would had been delisted.

Up until now you couldn't show any evidence or proof that our app inserted any malicious code into your site and yet you decided to to make wild accusations which borderlines on defamation.

Fecha de modificación: 26 de agosto de 2016

Vultures and nightmare is all i can say about this company. I had installed this program and it looks great (notice I said 'looks great') but their service is complete crap. They listed that they are willing to help no matter what and encourage people to send them emails for help and so forth. BUT the only thing I got was them pushing the ball back to me and asking me for payment - $45 per hour ($45 USD, yes USD) and they need 3 hours to fix my so-called problem is ludicrous. I understand the app is free but when there is a problem who do you need to seek? The ones behind the app right? That's what I did and that's what I got from them. I utterly and completely wasted my time with them. If the app had a different company things would have been better. A bunch of vultures, nothing more.

Tendou Toys
RAE de Hong Kong (China)
28 días usando la aplicación
14 de septiembre de 2020

I am really struggling with this app - it's not counting down the stock so has the potential to oversell so can't not roll it out to all my 'coming soon' products. HELP is really nice but despite giving them access to my site, I am a week further on and still haven't got a solution - just a 1 line response from their development team which doesn't help. I am massively disappointed as this gets such great reviews and I had high hopes for it.

Fat Lad At The Back
Reino Unido
27 días usando la aplicación
Amai respondió 17 de septiembre de 2020

Thank you for your feedback. Based on our investigation, the app clashes with your current warehousing app. We apologize that it did not work with your store.

5 de mayo de 2020

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

ProsperBeauty
Estados Unidos
26 días usando la aplicación
Amai respondió 5 de mayo de 2020

Thanks for your feedback. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation. Hope we'll find a solution!

15 de julio de 2022

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

LAND Leather Goods
Estados Unidos
16 días usando la aplicación
Amai respondió 17 de julio de 2022

Hi, thank you for your feedback. Can you check the the in-app chat as we replied and sent several follow-ups? Our first reply was sent 5 days ago.

We had also sent an email to this email k**l@landl**ath*r as well.