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Since the management of the app changed, the support is very poor. No reply since a week, very disappointing. The app is full of bugs - deletes other products from the cart, you can't update pre-order items quantity. it's a mess.
Hi, We had checked our ticketing system but we could not find your ticket on 30 July. Can you resend your email to justin@amai.com ?
Great app and a most helpful team.
I had an issue with the "add to cart" button changing angles in the flow theme. Took a while to work out where the issue was coming from and i contacted Pro-Order as it seemed they might have been the only ones changing this button. I emailed them and surprised to get a response straight away and they said they would get their engineers onto the case over night. I arrived back to work the next day saying it was fixed and it was. Great service, fast and got the job done. Thank you the team at pre-order
Thank you for your review, much appreciate it! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!
Pretty easy to set up. I had trouble getting it to work properly with my theme. I ordered the installation service and their support team got it taken care of right away. I would recommend the service.
Great app. Easy to use and set up. We publish new teaching guides every month and this has helped us by allowing our customers to pre-order. Highly recommended!
Although I feel that the price is expensive for the functionality of a pre-order app I must say that the support for this app has been outstanding in terms of solving problems and customization. If we need pre-orders we will be sticking with this app, thank you!
Great ap -very very easy to install and set up with products On Shopify - Great customer service . Very happy ..
Hi! Thank you for your kind words. It definitely will motivate our team to do better.
I had a few teething problems initially after installing the app - but I found the help instructions very clear, and the support from the developer was almost instantaneous. A simple concept done well! This has helped me get product online for sale while it is still in production. Thanks!
The app is great and the support is second to none. We bumped into a few issues along the way and they modified their code for FREE because they saw a benefit to all their other clients. Great ethos and we'll remain loyal customers in future Shopify projects because of it.
Thanks for your feedback! We are happy to keep our clients satisfied :)
Great app, is easy to use & support team are very helpful!!!
love this app!!