Note globale
4,5
Nombre d’avis par note
  • 83 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
17 mai 2020

I only have this on 1 product and I was charged. I will be deleting this app, I was just trying to see how it would work for 1 subscription product.

Moon Child Jewels
États-Unis
3 mois d’utilisation de l’application
Amai a répondu 18 mai 2020

Thanks for your feedback. Extremely sorry for such inconvenience! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance!

1 septembre 2020

Ok, but pretty buggy and doesn't take into account the pay now buttons in some templates. Also, it is pretty deceptive in how it sneakily charges you automatically if you turn on more than one product, so you end up getting charged without really agreeing to it. It is also really hard to find out where to unsubscribe so that they stop charging you.

Stick Figure Fish Illustration
Australie
3 mois d’utilisation de l’application
Modifié le 6 avril 2020

- to expensive
- devs would like to force you today hourly rates
- many conflicts with other apps
- overall: crap

Best,
stilform.com Team

stilform GmbH
Allemagne
3 mois d’utilisation de l’application
Amai a répondu 19 février 2020

Thanks! We are happy to be useful :)
Feel free to reach out to us in case of any difficulties!

4 décembre 2020

At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.

Ice + Dust Pottery
États-Unis
3 mois d’utilisation de l’application
29 novembre 2019

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

3D Printing Canada
Canada
2 mois d’utilisation de l’application
Amai a répondu 30 novembre 2019

We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!

31 mars 2020

Broke our theme when we uninstall it... Been hours checking how to fix it. Guess wht they make this strange uninstalling process..

COMOVITA
Espagne
2 mois d’utilisation de l’application
Amai a répondu 8 avril 2020

Thanks for your feedback. We contacted you via email in order to discuss the situation. Please drop us a line at your convenience regarding our most recent conversation, thanks in advance!

16 juin 2021

you guys are not fixing the issue on our store. I have contacted multiple times, we will be reporting your app to shopify for a complete refund for all the months we have paid you. you keep lying to us and saying you are fixing the bug, its not getting fixing. It has been more than a month. the settings update is still giving error 500, enabling pre-order is not working for any new products, it says pre order button will show, but it does not show on the product page. The button is not showing. in the backend, it says pre-order active.
inventory is 0, continue selling is enabled. Worst technical support ever.

Armand Store
États-Unis
2 mois d’utilisation de l’application
7 janvier 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party inventory to track but they keep saying to check the box that shopify enable inventory tracking. Maybe they will read my review and actually see and read for the last time my issue. The pre order manager works great on the products I enable it on and work horribly not he products I disable it on.

PCKT Vapor
États-Unis
Environ un mois d’utilisation de l’application
2 juin 2016

This app is horrible. It cost us tons of sales because it threw a pre order message on every product randomly after being configured properly. Your app sucks, and so does your support. IT IS BRUTAL!!! This app was working fine for a week or two, and then one day it started showing “some of the items you ordered are special order. Continue?” message to EVERY CUSTOMER, on EVERY PRODUCT, costing us over 10K in sales. We only found out because a customer called us and asked when a regularly stocked item would be in stock. I can’t risk the drop in sales from an app not functioning properly. Only gave it one star because you have to.

Extreme Electronics 2
Canada
Environ un mois d’utilisation de l’application
26 juin 2020

Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way

Makeup Scientist
États-Unis
Environ un mois d’utilisation de l’application
Amai a répondu 30 juin 2020

Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.