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I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.
Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
I would have loved for this App to work correctly, two attempts and communication with their Dev team we opted to uninstall and move on. If you can get the functions to work on both mobile and desktop you may have a chance but keep your eyes on its back end as at times it had a mind of its own. Shame.
WORST APP EVER, DONT EVER INSTALL, IT WILL DAMAGE YOUR PAGE CODE!! DO NOT INSTALL, WORST APP EVER, PLEASE SHOPIFY DELETE THIS APP!
Dear user, we apologize for any inconvenience caused during the uninstallation process. I had sent a request to help you to uninstall the application via email. Thank you.
Amazing app, which saved me from a lot of trouble, easy to use and amazing support! Currently i am using the free plan. You get to use the module on 1 product, that includes all the variants. Truly amazing
Thank you! It's a pleasure to know that client is satisfied :) Let us know if you face any difficulties!
Great app, does exactly what it's meant to. Fantastic support too - there was a small styling issue with the button, but Kiryl helped me out very quickly. Love it!
Thanks so much! We really appreciate your feedback :)
Unresponsive and some generic "all works for us" " is it network problems" type response when contacting support. Have to regression test all functions in shopify it seems as it not really clear what this app left behind.... When signing out of the app after uninstall I got a "sorry to leave you mail. Even the link in the email does not work.... and the email states: "we are working hard to improve our app".... text from the supplier "P/S: If you had uninstalled the Pre-Order Manager app directly from the Shopify Admin panel without following this guide, please contact us (by replying to this email) to have the codes removed." If you love problems, regression testing, sloppy functions, unresponsiveness, generic customer service answers and as a bonues an uninstall that requires code change this is for sure the app for you. ..... If someone could give a good alternative to this App where you can control pre order on collection level it would be great to have some experiences shared.
Thank you for your feedback. To give some clarity on this issue let me share what you had asked in your email:
"We have just installed the Pre-Order Manager and it is insanely slow to respond when trying to configure it. Is this normal behaviour or do you have some sort of problem. Please get back to me as I will have to know if this an app to continue working with.."
We replied within 2 minutes the following message in which we try to understand your problem more:
"Slow response of the app is not an expected behavior and have not found any similar report. I also tested the app on my end and everything is working properly.
How much delay are you experiencing? If could be an outside source like internet or connection traffic."
It is unfortunate that you decided to leave this review before providing us the information that we had asked for.
It is also most unfortunate that you decided to accuse us of leaving codes in your store on purpose as this is a standard Shopify behavior that is very much documented amongst the community, that is the reason why we had an automated email asking merchants to seek assistance if they uninstall directly from the Shopify Admin Panel:
https://community.shopify.com/c/shopify-discussions/app-residual-code-after-uninstallation-ever-caused-trouble-for/td-p/664489
Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.
Thank you so much! So good to know that client is satisfied with our service :)
So far it doesn't work at all and I can only get hold of a bot which is incredibly unhelpful. My test item is tagged as a pre-order and instead of saying SOLD OUT (as before) now it just lets customers buy it. No PRE-ORDER button showing up at all. Meh
Good day to you, we had make a few attempts to call you and had sent you an email in regards to your issue (based on your email registered with Shopify).
Uninstalled the app and it left behind code and there is no way to remove it. So now I have to hire someone to go in and remove it.
Thank you for the feedback. Please note that this is standard Shopify behavior where the codes of the apps are not remove automatically if you uninstall the app via Admin Panel. This is a widely known issue. You may read all about it here:
https://community.shopify.com/c/Shopify-Discussion/App-Residual-Code-After-Uninstallation-Ever-Caused-Trouble-for/td-p/664489
That is why we had included the is a "Uninstall" button in app and also a note in-app providing you the instructions on how to uninstall the app.
In addition, you may contact our customer support anytime to remove the codes manually and there is no need to hire someone else to remove it as they might not know the codes that were added into the themes.
Great app. Does what it says on the tin and functionality works perfectly for us.
Had a HUGE pre-order run on our Words Fail Me T-Shirts https://maisondechoup.co.uk/products/wordsfailme after being featured on BBC Radio.
Thanks so much!