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Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken
Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance.
Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.
- to expensive
- devs would like to force you today hourly rates
- many conflicts with other apps
- overall: crap
Best,
stilform.com Team
Thanks! We are happy to be useful :)
Feel free to reach out to us in case of any difficulties!
On the upside - great and helpful support. On the downside - annoying popups that cannot be removed and conflicts with some other apps (which support promptly helped me resolve)
Thank you for the good review. Noted on your feedback in regards to the pop-ups. We will review it with our dev team on this.
At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.
Amazing customer service! I was having some problems with integrating it properly on my site, but they were extremely responsive and went in and fixed everything for me - and very quickly! It was great. The app itself is also very useful, but there are some things that could be better:
The things that could be improved
- the pre-order button should just automatically adopt the same style as your add to cart button. You can customize it manually, but it's still not quite the same.
- there should be a way to bulk edit the tooltip (description) for your pre-order button. I use it to say when the items are going to ship. I have hundreds of products and at any one time over 100 can be out of stock. Right now, I have to search for each product manually (by title) and go in to edit this info. Very time consuming! Especially since I am pulling it from a spreadsheet, which would ideally just be uploaded.
Excellent App and Support! I ran into a theme incompatibility and they fixed it with in hours!
This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...
We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!
Very helpful support, they fixed my problem in half a day, app looks solid aswell, waiting for the first pre-order to be sure
Thank you for the kind feedback. It is certainly a pleasure to assist you !
This app is amazing and really easy to use for your pre-launch. Thank you so much guys! we really loved it
Thank you for the kind words! It's our pleasure to keep clients satisfied.
Good Luck to your business :)
This app works great! But I just started using it. It is crucial to my shop. thanks!