Amai PreOrder Manager + Notify

Slow support responses, unable to stop pre-orders connecting to shipping app, unable to manually adjust individual orders to fulfil in stock items, error messages everytime try to export orders to csv file - complicated and messy app.

Vultures and nightmare is all i can say about this company. I had installed this program and it looks great (notice I said 'looks great') but their service is complete crap. They listed that they are willing to help no matter what and encourage people to send them emails for help and so forth. BUT the only thing I got was them pushing the ball back to me and asking me for payment - $45 per hour ($45 USD, yes USD) and they need 3 hours to fix my so-called problem is ludicrous. I understand the app is free but when there is a problem who do you need to seek? The ones behind the app right? That's what I did and that's what I got from them. I utterly and completely wasted my time with them. If the app had a different company things would have been better. A bunch of vultures, nothing more.

I am really struggling with this app - it's not counting down the stock so has the potential to oversell so can't not roll it out to all my 'coming soon' products. HELP is really nice but despite giving them access to my site, I am a week further on and still haven't got a solution - just a 1 line response from their development team which doesn't help. I am massively disappointed as this gets such great reviews and I had high hopes for it.

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

Great app. Really easy to set up and use. Support team are really helpful and fast at responding to any questions.

There is no option to downgrade back to the free plan when you no longer need what the paid plan offers. You basically have to follow all the steps for properly deleting the app, then delete the app - just to cancel your paid subscription. Then I guess you can reinstall after? - I dunno, their support team after 3 messages still wouldn't just tell me how to do and I don't want to risk re-installing and then getting charged again since I don't actually know how it works and they won't tell me (and this info is not in their knowledge base either) ---- so that's another reason for the lower rating (support responses). They just give you vague answers instead of just telling you how, wasting your time.

The app and customer service have been nothing short of amazing! The app looks great and is working perfectly!

Would be better if there was a verification and notification before upgrading from free to paid when setting up the app. Good thing the support team was very responsive and helpful to correct my issue.

Our company, Ozarks Fehr Trade Originals, makes handmade items. Some of our items are nearly impossible to keep up with production and often we are out of stock. We felt we were losing a lot of potential orders and this app really helps us. We feel like it gives customers hope instead of disappointment.
Installation was way beyond us... we are a simply family run business... but these geniuses stepped in and make the app work!
Awesome!

Great app that will prevent you from losing sales while waiting on a shipment!