Omtaler (1 064)
Raffiner
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Etter vurdering
So far so good. Super easy to use.
Great app, installation could be easier but works great!
i have just started to use this app
Good app, very useful and easy to use.
Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way
Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.
This app continues to charge me after I followed all correct steps to un-install. Other than that, solid experience. If someone from the team could please reach out that would be great. Thanks!
Update 19/6/2023: We had sent several follow-up emails since 12 June 2023. We had tried several times to contact you via phone but we only manage to reach the voice mail.
Upon checking, Shopify had uninstalled the app on 12th June while Shopify bills you on the 10th June. We had since refunded that amount and had already sent you the refund details via email.
Currently testing free version of this app and it seems to be doing what it needs to do. Great options to allow preorder for specific variants. Also allows you to use the same button design as theme, which makes everything look very seamless. Fast support via email, got a fix within 24hrs. Would recommend!
Thank you for the review and your recommendation. It certainly encourages us to do better ;)
Great support and very fast response time! Julia did an amazing job to walk me through the process and answer all of my questions.
We are most grateful that you took time out of your busy schedule to leave us a review.
Please feel free to get back to us if you need any assistance. We are here to help you any time.
perfect great customer service! they helped all the way, step by step, the app is great too. I recommend it very much!
Thank you for the review and your recommendation. We are always ready to assist so don't hesitate to reach out ;)
This could be good, but it affected our site speed so badly it had to be uninstalled (it went from 35 to 22!). If the problem is resolved i would consider using again.
Thank you for your feedback and your cooperation by allowing access to your store. After our thorough investigation we had identified the root cause. I had sent you the full explainer via email along with the screenshots and also the actual app that is causing the slowness (11 seconds worth of loading time as compared to only 0.2 seconds from our app).
Do let us know if you have any further feedback or suggestions.
UPDATE 3 Oct 2022: We had made several attempts to contact you by phone and emails however we are not getting a response. Please let us know if our suggestion works or if you need any further help.