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I can't see anything after approve the billing , loading all the time ! don't buy it! gIve my money back !
Hi, we had written to you twice and send several reminders to ask you for the store access request (in which we had sent you as well). Unfortunately there was no reply from you since 30 June 2022. Please note the email address that we had sent you is this account: **ao**aohui*****@gmail.com (asterisk replaced the actual letters for privacy reasons).
Please note you are still in the 14 day free trial and NOTHING is being charged. You will not be charged ANYTHING until 13 July 2022 as stated in our pricing page all new installs comes with 14 day free trial. Kindly, reply to our email or use the live chat widget located in-app so we can assist accordingly.
Great app! Exactly what I have been looking for. And SUPERB support! Super quick response.
After install and many back and fourths 5 days past with no fix. We were about to uninstall and they messaged me and asked us to wait a little longer for them to find a fix. 4 days later no fix and they just tell me someone will look at it soon. It didn't work from day one and there is no support. I can't wait forever!
Thank you for the review. After checking our ticketing system, these are the series of events:
- When you first contacted us your 5 February, we responded within 2 hours. Subsequent correspondence was between 5 minutes apart.
- During diagnosis we realize that one of your app is conflicting with our app 's JavaScript and did a fix on 6 February and place it on the backup theme.
- It was only 2 hours ago you wrote back to us mentioning that you just tried the backup theme and it is not working.
- There was no wait for 4 days for the fixed. The fixed was offered 1 day after the issue was reported but there was no reply from your side until 2 hours ago.
The search function doesn't work. So you have to scroll thru all your products or use the filter button to filter by collection.
Customer service has no clue what they are doing. They keep asking irrelevant and odd questions. I was told in order to help me they need to know which app and I had to send the name with all the symbols and spaces. What does that mean??? Going to delete it and choose another app.
Additionally I received emails from other customers complaining! One store wasn't receiving full payment which is even more disturbing. NO THANKS.
Thanks for your feedback.
We are extremely sorry that you've faced such inconvenience. We tried to contact you over the phone and via email, please drop us a line at your convenience in order to discuss the situation, hope we will find a common language :)
I tried this application and I want to say that it is not suitable for a store that sells relevant goods, since it prescribes the same tags for the product. Moreover, I could not uninstall the application, according to the instructions, since it is not complete. I contacted the support service. They work very slowly. And they reported that they uninstalled the program, but that was not so. Hence the conclusion: your business can suffer greatly if you try to use this program. Do not risk it.
We apologize for any inconvenience caused during the uninstallation process. We had since assisted in clearing the codes. Do let us know if you require any further assistance.
The application installs numerous components that you haven't requested, and it takes an excessive amount of time to resolve the issue when you inform them about your refusal of the unwanted installations on your site.
These components, such as non-removable widgets, cannot be removed and your "add to cart" button have a big delay when customers access your site.
Even when uninstalling the application as instructed, all the widgets reappear, and they use (yet again) a substantial amount of time to remove them once again.
Thank you for your review. To clarify, the widget that you mention is a ReCaptcha. As our app has Notify Me and email capturing features it has to be installed along with the app to prevent spams. Thanks to your feedback, the ReCaptcha will now only be turned on when Notify Me is enabled.
As for uninstallation, sometimes the codes will not be cleanly removed for some themes. That is why in our FAQ we stated to contact support for the removal. This is a well documented Shopify issue that had been left unresolved.
https://community.shopify.com/c/shopify-apps/removing-code-from-a-deleted-app/td-p/951319
I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
The app has some glitches. You can't select all and set them to default. You have to go one by one with all buttons, sometimes it doesn't take and you have to reload page. Not currently happy with this app....
Thank you for leaving a review. We had tried contacting yo to know more about the issue at hand but had not heard from you since.
Here is a write up regarding how to reset settings to multiple products. You can read on how to rest to all in the same article as well.
https://help.amai.com/en/articles/6057900-default-settings-and-custom-settings#h_58a9f516a6
https://help.amai.com/en/articles/6057900-default-settings-and-custom-settings#h_d979955573
No Stars! Free application that comes with a catch. Installed fairly easy and worked great for a few days. It then quit working properly. We could not fix it even though nothing had changed since the original installation. Very strange. When i e-mailed them they required $49 for any assistance to cover there paid installation service. I would not recommend this application at all!
A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.
We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!