Recensioner (1 057)
Förfina
-
Efter omdömen
Amazing customer service! Thank you, Artyom, for your kind help. The problem was resolved swiftly :)
Thank you! we highly appreciate your feedback :)
Great App! Great support and customer service!
As a new business we really appreciate these Free add on apps to compliment our store and allow customers to signal their interest in purchasing products when out of stock.
The developers are amazing! I asked them to make the pre order description to be permanent on the product and to also show up on the search and collection page. Within one day this was sorted. Highly recommend.
They keep charging us after we cancelled our membership. We let them know 2(!) times, and they still didn't cancel the subscription (there is no way to stop the subscription in the app). When asking for a refund, they only offered discounts in one of their other apps. Terrible customer service.
We're very sorry to hear that you've run into an issue using our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue.
Again, we are very sorry for any inconvenience this has caused and would like to rectify it immediately.
Great app, but the support is basically non-existent! I would give it 5 stars, but when I needed them a few times they just never ever answer :(
And to date, they still have not answered and I need help!!!!
Thank you for the feedback. After checking through the support tickets, we had replied your issue via email 2 days ago with the resolution and another follow up email a few hours ago. We will make attempts to call you later. Thanks.
Update 5th May 2021: As communicated via email, this issue had been resolved. Do let us know if you have any further questions.
Love the app and love the support!
We have been using this app for over a year and it works perfectly! If a problem does come up, the support team is very fast to help correct any problems!!!
Thank you! We'll do our best to keep you enjoying the app :)
Awesome program. Had some issues and the developers promptly fixed it.
Amazing support and the app fits our need precisely.