Recensioner (1 063)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 83 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 7 % av omdömena har 1 stjärnor
16 juni 2021

you guys are not fixing the issue on our store. I have contacted multiple times, we will be reporting your app to shopify for a complete refund for all the months we have paid you. you keep lying to us and saying you are fixing the bug, its not getting fixing. It has been more than a month. the settings update is still giving error 500, enabling pre-order is not working for any new products, it ...

Armand Store
USA
2 månader användning av appen
7 januari 2019

The pre order manager affect other products even if you have them disabled and I have tried working with there staff to resolve the issue. I have to be like a parrot with them because I keep tell them that the product that is being affected isn't even suppose to be used with the pre order manager and it is disable. Same thing about inventory I told them maybe 3 times that I used third party ...

PCKT Vapor
USA
Ungefär en månad användning av appen
2 juni 2016

This app is horrible. It cost us tons of sales because it threw a pre order message on every product randomly after being configured properly. Your app sucks, and so does your support. IT IS BRUTAL!!! This app was working fine for a week or two, and then one day it started showing “some of the items you ordered are special order. Continue?” message to EVERY CUSTOMER, on EVERY PRODUCT, costing us ...

Extreme Electronics 2
Kanada
Ungefär en månad användning av appen
26 juni 2020

Thanks to this app customers checked out without the preorder info available even though i have it enabled and it shows its enabled. Not to mention their phone browser is terrible and wont let you hit save at the bottom because their chat button is in the way

Makeup Scientist
USA
Ungefär en månad användning av appen
Amai svarade 30 juni 2020

Thank you for the feedback. We had tried to contact you via email a few times to understand this issue better but there was no reply.

3 november 2021

This app destroyed my site. I've been on shopify since approx 2017. I've been growing my business throughout the pandemic and have great success reading these reviews and making good decisions with apps. I read the reviews, felt confident with this app and it's destroyed my site. I have nudey girl pop ups on my site, malware is flagging my site as malicious and my sales are suffering. I had to ...

One Funny Mother Gifts
USA
Ungefär en månad användning av appen
Amai svarade 4 november 2021

You had made FALSE ACCUSATIONS that we will not take lightly. . Our app will not install malicious codes into anyone's store. Please note that in order to be listed, our apps ...

Redigerat 26 augusti 2016

Vultures and nightmare is all i can say about this company. I had installed this program and it looks great (notice I said 'looks great') but their service is complete crap. They listed that they are willing to help no matter what and encourage people to send them emails for help and so forth. BUT the only thing I got was them pushing the ball back to me and asking me for payment - $45 per hour ( ...

Tendou Toys
Hongkong SAR
28 dagar användning av appen
14 september 2020

I am really struggling with this app - it's not counting down the stock so has the potential to oversell so can't not roll it out to all my 'coming soon' products. HELP is really nice but despite giving them access to my site, I am a week further on and still haven't got a solution - just a 1 line response from their development team which doesn't help. I am massively disappointed as this gets ...

Fat Lad At The Back
Storbritannien
27 dagar användning av appen
Amai svarade 17 september 2020

Thank you for your feedback. Based on our investigation, the app clashes with your current warehousing app. We apologize that it did not work with your store.

5 maj 2020

Very upset that this app tried to charge me when I only used the features that are free to use! If you are using the free features, please check your billing to make sure this app company isn't charging you unfairly.

ProsperBeauty
USA
26 dagar användning av appen
Amai svarade 5 maj 2020

Thanks for your feedback. We tried to contact you via email and over the phone but didn't receive any response yet. Please drop us a line at your convenience in order to ...

15 juli 2022

Looked promising but had issues with it working correctly. Never received any response from support to trouble shoot it.

LAND Leather Goods
USA
16 dagar användning av appen
Amai svarade 17 juli 2022

Hi, thank you for your feedback. Can you check the the in-app chat as we replied and sent several follow-ups? Our first reply was sent 5 days ago.

We had also sent an email ...

30 juni 2022

I can't see anything after approve the billing , loading all the time ! don't buy it! gIve my money back !

mwhom
Kina
7 dagar användning av appen
Amai svarade 3 juli 2022

Hi, we had written to you twice and send several reminders to ask you for the store access request (in which we had sent you as well). Unfortunately there was no reply from ...