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Loving this app! Able to provide customers with back order status and availability dates per variant. This was the key factor in choosing this app. No other I found had been able to support. This provides changes clear guidance about shipping expectations and prevents order cancelations based on availability. Highly recommended.
Great app! Setup simple, and easily workable. Only issue is a problem that comes up sporadically where it won't tag that the order was a pre-order, which means somewhere along the line a customer might not have confirmed or saw that the order was a pre-order, as it won't record the notes in the order. Not a huge problem as it comes up once every 100 or 200 units and is easilbly remedied by contacting customer to verify. Could be a compatibility issue with the customers browser, but it is really hard to tell, as to troubleshoot customers need to divulge this information and every-time their support tried to verify this issue, they were unable to replicate. But not a huge issue, just could be better here. Otherwise, I'd give 5 stars, UPDATE 2/2/2021: We finally figured out the problem I was having with customers not getting tagged or seeing the messaging/pre-order button! Be sure to select "all countries", as persons with VPN even though their VPN is located in USA, they won't be able to see the pre-order button and messaging. It would be even better though if the app were to work well with VPN with setting limitations to match the store limits. But it is ok.
Thank you for your review.
We are always ready to assist so don't hesitate to reach out ;)
Does exactly what we want it to do for our store! easy to use as well.
great apps.. it had been looking for this kind of apps for quite a while..
The support which we received after downloading the app is what made us keep it on. They have a live chat which is available 24/7 so that they can assist you and help you get set up in a couple of minutes as opposed to going back and forth with emails.
always helpful when i need support, and one of the simplest pre-order managers i've found. simple but effective.
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!
Very good app and working good for me, very happy :)
Easy to set up the app specific settings and their support team was incredibly responsive getting the app installed and then remedying the few issues I found during testing. Great team to work with and the product does what you want it to.
This app works great after successful installation. Their support staff (Philip) replied and fixed my setup problem in literally 10 mins. 5 Stars for both app and support.
Works really great when first installed. Quick and great customer service from the developer as well!
I recommend this and use the app on http://www.figataciclismo.com