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Great app and outstanding support! There was a compatibility issue with our theme after the install where pre-ordering the product's variations wasn't working correctly. After reaching out to the app devs, it was fixed shortly, even despite the fact that the main dev was gone for the day. The team had understood our emergency and resolved the issue in no time.
Great support team. Helped me fix my issue in one day. …………………………………………………………
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Thanks! Hope you'll keep enjoying the app :)
Highly recommend! easy to install, and fast thorough support when we needed. Simple as sending an email. JUST what our store needed to differentiate what is in stock and out and still allow customers to buy with info on when it ships. PERFECT!!!
Vultures and nightmare is all i can say about this company. I had installed this program and it looks great (notice I said 'looks great') but their service is complete crap. They listed that they are willing to help no matter what and encourage people to send them emails for help and so forth. BUT the only thing I got was them pushing the ball back to me and asking me for payment - $45 per hour ($45 USD, yes USD) and they need 3 hours to fix my so-called problem is ludicrous. I understand the app is free but when there is a problem who do you need to seek? The ones behind the app right? That's what I did and that's what I got from them. I utterly and completely wasted my time with them. If the app had a different company things would have been better. A bunch of vultures, nothing more.
I tried using this app. It wants to charge you all the time. It warns you that if you add more than 1 product it will start billing you. I added just one product and it billed me.
It does not appear to have email notification support.
Update 30/8/2021: As mentioned on 27 August via call and emails, you are still at your free plan because only one product is selected. We had even sent you the screenshot and assured you that no charges were made.
Hi, thank you for the feedback. Our free tier applies to one product at all times. If you want to enable the second product while maintaining the free product, please disable the first product before enabling the second.
I had checked, you currently have a pre-order enabled on one product already. If you wish to enable another product, please disable the current one before turning on the second one. This includes variants as well. If you need assistance on the free tier, we are glad to assist you.
As for the email notifications, as mentioned in our previous maintenance emails to our existing merchants, our first email notification feature will be release in Mid-September.
So happy with this :) Keeping our sales going with pre-orders :))
Great service! Needed help and the issue was sorted within 5 minutes. Really happy, thanks guys!
Super App. Enables me to sell more products and boost sales across the world !!!! Great service too.
So far so good. No problems yet!
This app has worked great for our store, www.atlascoolers.com! Due to the amount of orders that come through for our products, we want customers to have the option to pre-order items without the hassle of having to update our product information every time we have product available. By doing this, it gives a customer a heads up the items are not available before checkout so they will not have to follow up with us by phone or email. Before this app, we would get bombarded with emails and phone calls about where their order was because the customer had no way of knowing inventory availability and would wonder where their product was! By far one of the best apps we have added to our store. Without it, we might need staff just to answer calls!