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It was easy to set up and use, and worked for the 2 days I needed it. I uninstalled it, but it left 2 tags on every single product that customers can see in Filters (spo-default and spo-disabled). Now I'm having to clean up and remove all manually which is time consuming. Shopify should crack down on apps that don't fully remove code when uninstalling. Using tags is not a good way to accomplish pre-order status.
Thank you for your feedback. This is a known issue with Shopify that codes will be leftover in the Themes after uninstallation. We would also hope this issue could be fixed as this is a common issue that developers are facing. You may refer to the URL here for more clarification: https://community.shopify.com/c/Shopify-Apps/How-to-uninstall-apps-complete/td-p/665533
Hope this clarifies that the situation that you had mentioned is beyond our control and if you need further assistance with the removal, we are glad to help.
I installed the app and non of my buttons changed to "pre-order". The app also added two tags to my shop which show up on every product and my side bar which I CANNOT REMOVE. Not useful for me.
Hi, as mentioned in our FAQ, some themes require additional coding to ensure the Pre-Order button is shown as they are coded differently. The tags shown at your side bar could be hidden as well.
https://help.amai.com/knowledge/why-is-the-pre-order-button-not-showing
Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and how it displays on my site. If I want to know any of the above then I have to immediately pay the monthly fee. Rather defeats the objective of a free trial, methinks. UPDATE - thanks for the reply. I welcome the clarity. In my Shopify dashboard, it still mentions a 7 day trial. Additionally, I received an email from your Customer Success Representative who states "Should you wish to know more about how the App works? we are happy to offer a 1-month free trial if you decide to continue to use our app. Just let me know your Shopify URL and I will make a request to the management for a 1-month free usage. Do you want to clarify, further? FURTHER UPDATE - after removing the app from my store I found that not all the code was removed. This caused problems on my storefront and I had to remove the code manually.
Thank you for your review. First of all, your statement is misleading and false. The app is FREE TO USE as long as you turn on only ONE product and there is NO 7 day free trial. The discounts can only be use if you are using the paid plans. All these had been stated clearly in our PRICING portion of the app page. The terms are also stated during the installation page in which you will have to approve during installation.
We had even explained to you in depth that the free tier of our app is not a trial.
UPDATE 03/03/2021: There is no 7 day free trial notice in the Shopify App Dashboard or our App's Dashboard as mentioned. We had tested it on our stores as well as verify if with our Free Tier customers. The merchant had not provided any proof of the 7 day free trial showing at his app dashboard.
Please note we ultimately did not approve the 1 month free trial for this merchant as we find it unreasonable to provide preferential treatment to a merchant just because they gave us a bad review.
Leftover codes in a store after uninstalling the app using the uninstallation feature in the App dashboard is a standard Shopify behavior. We had stated this clearly in the "Please read this before uninstalling" portion of the app which is placed in every page in our app which provides the necessary steps needed to uninstall the app.
no pay later option..................................................................................
Hi thanks for the feedback. We had never mention in our app listing that we have this feature. We also had make known about this in our FAQ. We even had a feature request message board (accessible via our app), in regards to this feature. You could go over and vote for this feature instead.
https://amai.canny.io/admin/feedback/pre-order-manager/p/split-payment?boards=pre-order-manager&search=split
PLEASE READ this review before installing:
I added the app to our store because I needed help tracking data for backordered items. It seemed like a legit tool that could help streamline & manage preorders. As soon as I installed it, I didn't like the look & feel of the CTA's, and I didn't have time to play around with the design or learn the tool, so I simply "disabled" the feature in the settings, and put it on hold until I could dedicate more time to it.
BIG mistake. Within hours, customers contacted us that the "Add To Bag" CTA was missing from some of our products, and they couldn't shop items in our store. I quickly uninstalled the app, so that there wouldn't be any more bugs. (A little bit of lost revenue, but we caught it quickly enough)
I thought that was it until the next day, when I noticed on our collection pages that random items were stamped with the "Sold Out" icon. These are for items we indeed had in stock. After hours running around in circles with a Shopify guru trying to figure out what happened, we realized that SpurIT had left code on our site, despite having uninstalled the app. THIS IS UNACCEPTABLE.
I'm giving them 2 stars instead of 1 because I called their phone number, and someone actually answered! She sent me step-by-step instructions on how to scrub their code from my site. (I'm assuming that this happens often) Within minutes, it was fixed.
So before you install the app, just know that if you try to uninstall it, there will be code left behind on your site, causing bugs re: availability of items. You'll have to manually delete it from the code.
The app was glitchy, didn't do what it said - items saved didn't appear on page after clearing cache or changing browseres. Disappointing. Then it wouldn't uninstall.
Thank you for the feedback. We had tried several attempts to contact you to know the full details of the issue but until now we did not get any further information apart that the app won't work. Unless you are using a custom theme, our app will work "out of the box" in 95% of Shopify themes without any coding.
We would be glad to assist you in your setup and installation should you wish to reinstall the app.