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We have exclusive limited edition items for all cat lovers and pre-ordering is necessary so we don't over-produce and also capping the numbers of items being produced increase the perceived value of our products -- PRE-ORDER MANAGER made it possible for us to manage accordingly. Great and necessary app for our business!!!
I've checked many pre-order apps. And this one is definitely the most professional and usable app. The app is quite expensive but worth it.
Thank you for your feedback, it's highly appreciated! Please feel free to contact us if you face any difficulties.
Great app! Exactly what I have been looking for. And SUPERB support! Super quick response.
PLEASE READ this review before installing:
I added the app to our store because I needed help tracking data for backordered items. It seemed like a legit tool that could help streamline & manage preorders. As soon as I installed it, I didn't like the look & feel of the CTA's, and I didn't have time to play around with the design or learn the tool, so I simply "disabled" the feature in the settings, and put it on hold until I could dedicate more time to it.
BIG mistake. Within hours, customers contacted us that the "Add To Bag" CTA was missing from some of our products, and they couldn't shop items in our store. I quickly uninstalled the app, so that there wouldn't be any more bugs. (A little bit of lost revenue, but we caught it quickly enough)
I thought that was it until the next day, when I noticed on our collection pages that random items were stamped with the "Sold Out" icon. These are for items we indeed had in stock. After hours running around in circles with a Shopify guru trying to figure out what happened, we realized that SpurIT had left code on our site, despite having uninstalled the app. THIS IS UNACCEPTABLE.
I'm giving them 2 stars instead of 1 because I called their phone number, and someone actually answered! She sent me step-by-step instructions on how to scrub their code from my site. (I'm assuming that this happens often) Within minutes, it was fixed.
So before you install the app, just know that if you try to uninstall it, there will be code left behind on your site, causing bugs re: availability of items. You'll have to manually delete it from the code.
Deleted this app and it left behind code and caused my add to cart button to disappear on my product detail page! Would NEVER TRY THIS APP!
Good day to you. As mentioned in the uninstallation guide located at the main menu of the app, this is the standard behaviour of Shopify as they do and that is why you are required to click the Uninstall button inside the app before uninstalling the app from the Shopify Admin Panel.
During uninstallation, we had also sent an email notification to you to remind you that if you had uninstall directly from the Shopify Admin Panel please contact the support team to assist with the code removal.
We had also made several attempts to contact you to help out with the removal of the codes, however none of our attempts succeeded.
I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.
Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!
I didn't use the app because I needed other functionality, but the support is great and helped me even after deinstalling the app
Thank you! We highly appreciate your feedback :) If you require further assistance, please do not hesitate to contact us again.
Unclear how it works and I want to cancel my trial, but there is no option unfortunately.
Thank you for your feedback. If you are unclear how it works, there are several ways to do so.
1. Contact us via chat in-app.
2. Using the link provided in-app and also stated in the onboarding email, scheduled a free and unlimited 1-on-1 session with our onboarding team.
3. Self-help FAQ that could be found in-app, in the onboarding email and also the chat widget itself.
We had also sent an email to you but had yet to hear back.
As mentioned in our self-help FAQ you can cancel the subscription by uninstalling the app. You can read more here:
https://help.amai.com/en/articles/5806598-how-do-i-unsubscribed-from-the-pre-order-manager
If you need help uninstalling, please contact our team at support@amai.com. reply to the email we had contacted you with or simply use the in-app chat widget as we can assist you accordingly.
If you want to understand more how Shopify apps billing work, please refer to the following Shopify guide so you have more clarity on that.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Good app. Fast helpdesk help with instructions and solve issues. App is easy to set up
I would have loved for this App to work correctly, two attempts and communication with their Dev team we opted to uninstall and move on. If you can get the functions to work on both mobile and desktop you may have a chance but keep your eyes on its back end as at times it had a mind of its own. Shame.