評價 (1,067)

整體評分
4.5
各級評分數量
  • 82% 的評分為 5 顆星
  • 7% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
編輯時間:2023年1月19日

Be very careful. When you have finished needing this service, this app tricks you into thinking you have uninstalled it, and therefore won't be charged, but doesn't make it clear that until you have actually DELETED the app, you will still be charged.

Irregular Sleep Pattern
英國
使用應用程式 7個月
Amai 已回覆 2023年1月29日

Please note that all Shopify apps will stop charging once you had uninstall the app from the Apps Settings page. We use the Shopify Charge API which strictly follows the 30-day charge. You can learn more about it here:
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

It is not possible to trick anyone into believing the app is uninstalled because Shopify is very strict in their audit. Besides, we had made it very clear and transparent in our FAQs on how to uninstall our app.
https://help.amai.com/en/articles/5806574-how-to-uninstall-pre-order-manager

2020年10月7日

The message underneath the pre-order button keeps disappearing inexplicably. The limit we set on quantity available for pre-order didn't work and we oversold an extremely key product and let our customers down. Don't waste your time.

Lost Universe
英國
使用應用程式 6個月
Amai 已回覆 2020年10月15日

Hi. Thank you for your feedback. As mention in our email correspondence, the issue had been resolved as the issue was caused by the StockSync app.

2023年11月24日

Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.

Gee Hair
英國
使用應用程式 5個月
Amai 已回覆 2023年11月27日

Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.

- The continue selling when out of stock options are turned on.

- From our logs the last time someone turned off the pre-order for the product was in August.

- There was another pre-order app already installed on 16th May, 2 months before our app was installed.

As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.

2021年2月11日

The app was great, but with some bugs. The support team connected via a Collaborator account and broke the collection pages by inserting a script that was running on an infinite loop, probably a bad attempt to show the Pre-order button on the collection pages.

Union Lighting & Decor
加拿大
使用應用程式 4個月
Amai 已回覆 2021年2月16日

Thank you for your review. We apologize for the inconvenience caused.

2020年5月17日

I only have this on 1 product and I was charged. I will be deleting this app, I was just trying to see how it would work for 1 subscription product.

Moon Child Jewels
美國
使用應用程式 3個月
Amai 已回覆 2020年5月18日

Thanks for your feedback. Extremely sorry for such inconvenience! We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at your convenience. Thanks in advance!

2020年9月1日

Ok, but pretty buggy and doesn't take into account the pay now buttons in some templates. Also, it is pretty deceptive in how it sneakily charges you automatically if you turn on more than one product, so you end up getting charged without really agreeing to it. It is also really hard to find out where to unsubscribe so that they stop charging you.

Stick Figure Fish Illustration
澳洲
使用應用程式 3個月
編輯時間:2020年4月6日

- to expensive
- devs would like to force you today hourly rates
- many conflicts with other apps
- overall: crap

Best,
stilform.com Team

stilform GmbH
德國
使用應用程式 3個月
Amai 已回覆 2020年2月19日

Thanks! We are happy to be useful :)
Feel free to reach out to us in case of any difficulties!

2020年12月4日

At first it was working great, but then it started selling out of stock products to customers without notifying them that they were pre-orders. I had quite a few orders go through right before the holidays and the customers were not happy when they found out that they wouldn't be ready in time for Christmas, because they thought the items they purchased were in stock. I checked everything to make sure the preorder manager and my inventory were properly installed. I really wish it worked reliably, because it's easy to use and customize, but it just isn't reliable and it caused damage to my brand.

Ice + Dust Pottery
美國
使用應用程式 3個月
2019年11月29日

This app caused our shop loading time over 1 minute sometimes was even breaking the website. Even Shopify support couldn't locate the issue...

3D Printing Canada
加拿大
使用應用程式 2個月
Amai 已回覆 2019年11月30日

We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!

2020年3月31日

Broke our theme when we uninstall it... Been hours checking how to fix it. Guess wht they make this strange uninstalling process..

COMOVITA
西班牙
使用應用程式 2個月
Amai 已回覆 2020年4月8日

Thanks for your feedback. We contacted you via email in order to discuss the situation. Please drop us a line at your convenience regarding our most recent conversation, thanks in advance!